Cant find my optical drive on my computer

[kallie]

Hello,can't find my drive

 

[tecmo34]

Can you be more specific on your issue? Windows can't find/doesn't recognize it or you can't physically can't find it??

 

[wa1]

^+1
We need more info here...

 

[kallie]

computer won't recognize it. Does not show up in my computer.

 

[tecmo34]

I would verify the cable is connected / secured to the device & motherboard. If it has come loose, the PC won't recognize it. This can hold true if the cable is bad, as well. I would look at those two areas first before looking to replace the drive.

 

[Mousemonkey]

If it's a IDE device then check the jumper setting as well.

 

[kallie]

I know where it is in my laptop, but can't find it to use it....need help

 

[kallie]

Can you be more specific on your issue? Windows can't find/doesn't recognize it or you can't physically can't find it??

windows doesn't recognize it.....

 

[tecmo34]

Have your tried formatting / fresh install of Windows??

 

[kallie]

Have your tried formatting / fresh install of Windows??

as I am an old woman, how do I do that?