Sketchbook Pro and Windows 8

So I bit the proverbial bullet and installed Windows 8 CP. So far I'm loving it, with the exception of getting Sketchbook Pro 2011 to work. Every time I try to open it, it slowly opens from the bottom of the screen for six to ten seconds before it completely crashes and I have to close it via Task Manager. I honestly can't find any mention of this happening to any other user, and I'm stumped as to what's causing this. Both Photoshop CS5 and Artrage Studio Pro open faster than they did in Win7 and give me no trouble.

Anyone have any ideas? Thanks in advance!
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  1. Hello tinkyxiii;

    Have you run by the Sketchbook Pro 2011 forums to see if anyone there had the same issue and maybe found a solution?
  2. I have. The forums there seem mostly dead, and no mention of the same issues, I'm afraid.
  3. Google search didnt help.
    But it did turn up a report of the same problem:

    What you can try is find the Sketchbook Pro application program (usually a .exe file) and located in the Program Files folder.
    Right mouse click and choose Properties, and use the Compatibility Tab.
    Try using Comparability Mode options for Win7 and maybe Vista or WinXP.
    Also choose Run this program as Administrator option.
  4. I tried all of the compatibility settings and none change behavior. Is there a chance the graphics drivers are at fault here? Perhaps the program just can't see my card and is trying to render via CPU only?
  5. It doesn't sound like a driver issue to me. If the program started normally but crashed only during renders? That might be a graphics driver issue.
  6. Hi :)

    8 is basically a BETA ...did you really expect all your software to work with it ??

    It probably wont until they write new sofware for it (Sketchbook I mean)

    All the best Brett :)
  7. I see what you're saying. This is really stumping me mainly because PhotoShop runs so well and other people have Sketchbook Pro running on Windows 8 from what I can find on the program's forums.
  8. Did you try a reboot after making the changes in Compatibility?
  9. I didn't! I will try that now and report back, thanks!
  10. Sadly, there is no change. I think I'll learn to use a different program until the bugs get ironed out. Thanks for all your help!
  11. I've figured out what the problem is: There is currently no OpenGL support for the Radeon 4890 cards. I've read some people getting it to work, but I'm stumped as to how to achieve that at the moment.
  12. It turned out to be driver related after all.

    I don't suppose you're interested in a GPU upgrade?
  13. Sadly that's not in the cards at the moment. Hopefully later this year. XD

    Now that I know that it's apparently fixable, I just have to research how to do it for my machine. And if I can't get it to work, I can live without it for now. Very few programs I have use OpenGL, so it's not a catastrophic loss.
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