Display driver AMD has crashed.....

[zev]

.. but has successfully recovered.

Anyone able to fix this issue with their computers? I have tried everything from reinstalling drivers to full format to switching in a new video card to memtest to CPU stress testing. Nothing has helped, this isn't a new issue for 5xxx but no one seems to have a solution to fix it. Maybe someone here does.

system specs

Gigabyte GA-870A-UD3
G.SKILL F3-12800CL9D-4GBRL Ripjaws PC3-12800
Seasonic M12II 620W EPS12V
AMD Phenom II X4 955 Black Edition
XFX Radeon HD 5850 HD585XZAFC 725MHZ 1GB GDDR5 4.0GHZ

only thing left for me to try is replace the motherboard, see if that's an issue.

 

[OvrClkr]

what driver did you use?

 

[zev]

tried all the drivers out there. I got the card in June, so at that time it was what, 10.5? I've tried 10.6 and currently running 10.7.

Obviously done all the things like uninstalling driver, running driver sweeper to clean out anything left behind and reinstalled drivers. Contacted XFX about this issue and they ran me through a couple of things, but seeing as how 3 different ATI cards all give me the same issue, I doubt its a problem with the card.

I have tried 2 different XFX 5850s and 1 Sapphire 5870.

 

[bystander]

.. but has successfully recovered.

Anyone able to fix this issue with their computers?

I had this happen to me a few times over the weekend. I then opened up ATi Overdrive, and saw the temps were getting high. I looked down at the bottom of the window and saw the custome fan setting was checked on accident, and kept the fan at 20% instead of being auto controlled which allows it to increase as needed.

Turns out the driver was failing due to overheating. I then changed the custom fan setting to 35% just incase I accidentally checked it again, then I turned it back to auto controlled.

 

[zev]

I had this happen to me a few times over the weekend. I then opened up ATi Overdrive, and saw the temps were getting high. I looked down at the bottom of the window and saw the custome fan setting was checked on accident, and kept the fan at 20% instead of being auto controlled which allows it to increase as needed.

Turns out the driver was failing due to overheating. I then changed the custom fan setting to 35% just incase I accidentally checked it again, then I turned it back to auto controlled.

I have CCC open all the time and my temp never goes past 60C. I keep the fan at 50% constant so I don't think its overheating at all, unless like high 50s would cause this issue with 3 different cards. The CCC could be giving me a wrong reading but I also have a seperate program that I use to check temperature and voltages, and the 2 values are the same as each other.

 

[OvrClkr]

Try the 10.4's, I have been using them since launch and will not update till I find something better. 10.5/10.6/10.7 and 10.8 are unstable on my end.

 

[zev]

This problem doesnt happen unless I am in a game. I run world of warcraft in windowed mode and it does this, I run starcraft 2 in full screen and it does this, I run team fortress 2 full screen and it does this. There is no particular reason or time that it happens as far as I can tell. It just happens randomly, sometimes I could be playing for hours with no error message, sometimes it would happen every 2-3 minutes.

My screen would flicker, then freeze, then go a solid colour (I've seen many different colours, green, blue whatever), turn black and then it would recover to whatever I was doing before.

If I have the video card fan turned up 100%, I can actually hear the fan go off and on for a split second as its trying to recover from the error.

 

[bystander]

I've also had this issue when I overclocked my memory on the GPU. Unforunately, ATi Overdrive does not monitor the temperatures of your GPU's memory. However, at stock settings, it "rarely" happens, and at 50 below stock memory clocks, it never happens.

The flickering, followed by the solid color (used to be vertical lines), usually is caused by overheating of the v-ram.

 

[zev]

I've also had this issue when I overclocked my memory on the GPU. Unforunately, ATi Overdrive does not monitor the temperatures of your GPU's memory. However, at stock settings, it "rarely" happens, and at 50 below stock memory clocks, it never happens.

The flickering, followed by the solid color (used to be vertical lines), usually is caused by overheating of the v-ram.

makes sense but i dont overclock anything, everything is stock. Kinda retarded that I have to underclock my video to get around this issue. So I guess I should point a fan at my card?

 

[bystander]

I'm not saying that is your issue, but it was mine, so I thought I'd let you know what helped me.

Ya, a fan might help if that is your issue.

 

[zev]

ill try anything once, pointing a fan certainly takes less work than subbing out my mobo to see if that's the problem.

 

[zev]

by the way if I am blasting the GPU's fan at 100% wouldn't that cool off the vram as well?

 

[bystander]

by the way if I am blasting the GPU's fan at 100% wouldn't that cool off the vram as well?

Maybe a little, but typically, the fans are designed to blow through the heatsink mounted on the GPU, but the vram just gets these insullated tape strips applied to them, and do not touch that heatsink.

 

[zev]

still the chances of 3 straight cards all with vram overheating is a bit crazy. gonna install xp tomorrow and see if that helps.