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No computer detects my 6day old Seagate 500GB external hard drive and it doesn't

  • Hard Drives
  • Disk Management
  • External Hard Drive
  • Computer
  • Storage
Last response: in Storage
December 29, 2012 7:47:07 PM

It was working fine one minute, then i hibernated and when i switched on my computer again, the hard drive didn't show though the lite comes on and everything but my computer won't detect it. I've tried it on other computers and it's the same thing. I've tried The Disk management option but the drive doesn't show in disk management either. Someone should please help! am going nuts here as this is the 2nd hard drive am buying this month. Please don't ignore, if you have any ideas, please help...I have all my work on the drive and i can't work without one. :( 

More about : computer detects 6day seagate 500gb external hard drive

a c 79 G Storage
December 29, 2012 8:11:51 PM

Contact Seagate for authorisation to return it (RMA) under warranty for free replacement.
They may ask you to test it first with Seagate "SeaTools for Windows".
a c 944 G Storage
December 29, 2012 11:14:42 PM

6 days... take it back where you bought it and get another. Going thru seagate would take about a week (or longer)