I just got this hard drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136533
It is usually not detected properly by the BIOS or Windows.
In the BIOS, it will either
- be correctly detected as "SATA: <name here>"
- be detected as just "PATA:"
- not be detected at all
In Windows, it will either
- display correctly and work fine
- display only in the Disk Manager as an uninitialized disk with an incorrect size (ex. 309 GB, and attempting to initialize it will fail)
When it is detected, it seems to work perfectly fine until I reboot or put the computer to sleep. Upon reboot or waking up the drive is no longer detected. It usually clicks once or twice right when the computer turns on, and sometimes during boot it will get stuck with just a "_" cursor and the drive will continue to click (with a short delay between each click) until it eventually continues.
I've tried different SATA cables and SATA ports. My 600W power supply has two sets of SATA power cables. I have 2 existing hard drives on one, and I have the new hard drive and my DVD drive on the other. I tried removing the dvd drive, and also replacing one of the existing hard drives with the new drive.
Any suggestions?
Also, when NewEgg shipped it, they just threw the antistatic bag containing the hard drive in a box, with NO padding of any kind. If there is a problem with the drive, is my only option to RMA it and pay shipping? Or can I complain to NewEgg for doing a poor job of shipping it?
It is usually not detected properly by the BIOS or Windows.
In the BIOS, it will either
- be correctly detected as "SATA: <name here>"
- be detected as just "PATA:"
- not be detected at all
In Windows, it will either
- display correctly and work fine
- display only in the Disk Manager as an uninitialized disk with an incorrect size (ex. 309 GB, and attempting to initialize it will fail)
When it is detected, it seems to work perfectly fine until I reboot or put the computer to sleep. Upon reboot or waking up the drive is no longer detected. It usually clicks once or twice right when the computer turns on, and sometimes during boot it will get stuck with just a "_" cursor and the drive will continue to click (with a short delay between each click) until it eventually continues.
I've tried different SATA cables and SATA ports. My 600W power supply has two sets of SATA power cables. I have 2 existing hard drives on one, and I have the new hard drive and my DVD drive on the other. I tried removing the dvd drive, and also replacing one of the existing hard drives with the new drive.
Any suggestions?
Also, when NewEgg shipped it, they just threw the antistatic bag containing the hard drive in a box, with NO padding of any kind. If there is a problem with the drive, is my only option to RMA it and pay shipping? Or can I complain to NewEgg for doing a poor job of shipping it?
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