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Help with my 5970

Last response: in Graphics & Displays
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August 13, 2010 6:24:55 AM

My 5970 is not running very well at all, I am upgraded to the latest drivers, and yet still get terrible performance in SC2 and Left 4 Dead 2.

Intel i7 930
Corsair TX850
6GB G.Skill 1600 RAM

Thinking of changing to Nvidia as I am sick of these terrible drivers.

Could the card be faulty?

More about : 5970

a c 169 U Graphics card
a b \ Driver
August 13, 2010 7:08:16 AM

Can you clarify more ?
What resolution do you play at ? what settings are you using and what FPS are you getting ?
Also try running an older driver like 10.3,10.4 or 10.5
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August 13, 2010 7:18:44 AM

I play at 1920x1080, in SC2 I am playing at Ultra settings, and getting about 20 -40 fps with extreme stuttering, it locks up for seconds at a time. I have tried 10.6, 10.5, 10.4 and 10.3. All the same.
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Related resources
a c 169 U Graphics card
a b \ Driver
August 13, 2010 7:23:05 AM

You should be getting much higher FPS,how is your FPS in other games ?
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August 13, 2010 7:26:46 AM

Left 4 Dead 2 I get about 40 fps, but not stable, it jumps up and down constantly. Crysis, forget it, even at low settings it goes at about 30 fps.

Should I return the card?
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a c 169 U Graphics card
a b \ Driver
August 13, 2010 7:30:35 AM

Before doing that,go to Catalyst control center>3D>AI and make sure "Disable Catalyst AI" is unchecked.
If it didn't help,try testing your card in another system if possible.
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August 13, 2010 7:37:56 AM

It is unchecked, and I can't test it, I only have one system.
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a b U Graphics card
August 13, 2010 7:44:47 AM

have you downloaded the latest catalyst hotfixes and (most importantly) crossfire profiles?

have you overclocked at all? what temps are you at?

one known issue with the 5970 is the 'VRM bottleneck' in which high VRM temps cause the card to throttle. try manually upping the fan speed to see if it alleviates the problem.
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August 13, 2010 8:03:32 AM

I will play SC2 and post results with Afterburner, hang on a minute..
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a b U Graphics card
August 13, 2010 8:17:30 AM

afterburner won't help. use GPUz, as you need to be able to see the VRM temps which Afterburner does not report.
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a b U Graphics card
August 13, 2010 8:29:48 AM

need to know the VRM temps, soz mate i should have mentioned that before.

GPUz can report those.
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August 13, 2010 8:37:53 AM

is what I posted before normal?
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August 13, 2010 9:22:26 AM

welshmousepk said:
need to know the VRM temps, soz mate i should have mentioned that before.

GPUz can report those.


Firstly, while playing my clock speeds are going from 725Mhz down to 157 Mhz and back up every 5 seconds or so.


GPU Temps range from 46 to 51 degrees.

How do I find the VRM temps?
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August 13, 2010 9:24:16 AM

Fan speed stays at 30% the whole time.
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a c 169 U Graphics card
a b \ Driver
August 13, 2010 9:36:28 AM

If it randomly goes from 157 too 725 and vice-versa then that maybe causing massive stuttering
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August 13, 2010 9:56:51 AM

Maziar said:
If it randomly goes from 157 too 725 and vice-versa then that maybe causing massive stuttering


ah, but why is that happening?
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a b U Graphics card
August 13, 2010 10:05:00 AM

Almost certainly the VRM choking i mentioned earlier then. those symptoms fit perfectly.

use the program GPUz ( http://www.techpowerup.com/gpuz/ )

there you can get the VRM temps, and should confirm the diagnosis.

Manually set the fan speed higher to see if the problem goes away (which it should if its heat choking). not a permanent solution, but if that fixes it i can explain to you how to set up a reasonable fan speed profile to keep the problem in check without continually running the card at high fan speeds.

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August 13, 2010 10:36:48 AM

welshmousepk said:
Almost certainly the VRM choking i mentioned earlier then. those symptoms fit perfectly.

use the program GPUz ( http://www.techpowerup.com/gpuz/ )

there you can get the VRM temps, and should confirm the diagnosis.

Manually set the fan speed higher to see if the problem goes away (which it should if its heat choking). not a permanent solution, but if that fixes it i can explain to you how to set up a reasonable fan speed profile to keep the problem in check without continually running the card at high fan speeds.


I already have GPU-Z and in the log file there is no "VRM" temperature column.
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August 13, 2010 10:58:01 AM

Quote:
Play Any game for a 30min with gpuz running in background donot forget to tick refresh in background in gpuz before minimizing.then post the screenshot of the temp section of gpuz with temp colum set to max.


But won't I have to close the game before checking the temps?
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August 13, 2010 11:07:37 AM

I can't play the game because there is so much lag it is almost impossible.
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a b U Graphics card
August 13, 2010 11:12:34 AM

it doesn't matter, just keep the game running for 10 mins to stress the GPU...

as long as you have it refreshing in the background, you can then back out and post the pic of the temps.

if you physically CAN'T run the game, download MSI Kombustor.
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August 13, 2010 11:34:11 AM

welshmousepk said:
it doesn't matter, just keep the game running for 10 mins to stress the GPU...

as long as you have it refreshing in the background, you can then back out and post the pic of the temps.

if you physically CAN'T run the game, download MSI Kombustor.



http://img3.imageshack.us/img3/8358/tesyaa.gif

Analyse away.
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August 13, 2010 12:46:28 PM

You guys still there?
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a c 169 U Graphics card
a b \ Driver
August 13, 2010 4:20:54 PM

Mezza_18 said:
But won't I have to close the game before checking the temps?

Try running a game for 10 minutes(With GPU-Z opened in background),then minimize the game and check your temps(you can do it by using ALT+Esc when you are in game)
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August 13, 2010 4:40:47 PM

Maziar said:
Try running a game for 10 minutes(With GPU-Z opened in background),then minimize the game and check your temps(you can do it by using ALT+Esc when you are in game)



Already posted temps
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a c 169 U Graphics card
a b \ Driver
August 13, 2010 4:59:02 PM

I am sorry i meant your clocks, do they run at 157/300 or 725/1000 ?
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a b U Graphics card
August 14, 2010 12:02:43 AM

sorry for the late reply, i went to bed (different time zones, it was 1 in the morn when i was hear last)

for some reason GPUz didnt refresh the VRM temps. so all i can see is the latest temp when the game had topped running.

sorry to keeop making this a hassle, but could you download MSI Kombuster, and run that in a window. you should be able to view the temps while its running, and can post a screenshot then.
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August 14, 2010 2:26:13 AM

What should I make the settings for Kombustor?

And with the clocks, Like I said before GPU clock switches from 157 to 725 every 5 seconds, and memory switches from 300 to 1000 every 10 seconds or so, but mostly at 300.
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a b U Graphics card
August 14, 2010 2:29:57 AM

stability test, 1024x768, not full screen.

pretty much default settings. just hit start, and watch the temps in GPUz. wait until they've leveled off at the highest point (and your clocks have started throttling) and post them.

im 90 percent sure that its the heat causing the VRM throttling, since i know of no other reason why the clocks would throttle during load. and as i said before, upping the fan speed should be a fairly simple fix.
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August 14, 2010 2:35:09 AM

According to GPU-Z the second core stays at 157/300 the whole time during the stability test.
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a b U Graphics card
August 14, 2010 2:36:54 AM

and the temps?

you are not making this easy for us.
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August 14, 2010 2:37:29 AM

It is still running. at that low resolution and no AA it takes a while.
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a b U Graphics card
August 14, 2010 2:58:52 AM

possibly, try upping the AA as high as it goes. those temps certainly won't be causing throttling.
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August 14, 2010 3:01:44 AM

What about putting resolution at 1920x1080, seeing as that is how I play?
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a b U Graphics card
August 14, 2010 3:03:39 AM

you can try it, but then its will be difficult to view the GPUz toolbar at the same time.
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August 14, 2010 3:05:05 AM

Okay, DirectX 11, and 8xMSAA 1280x1024. Starting now.
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August 14, 2010 3:16:39 AM

Oh, and that was at 1680x1050. Direct X 10. 8x MSAA.
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a b U Graphics card
August 14, 2010 3:22:53 AM

hmm, so its not throttling from the heat then. there's something wrong with the second core.

do you have the latest crossfire profiles from ATI?

its actually looking more like a faulty card atm. are you under warranty?
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August 14, 2010 3:29:00 AM

I have the latest profiles, and yes the card is only about 5 weeks old. So it is under warranty.
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August 14, 2010 3:41:39 AM

Also, dxdiag says I have DirectX 11 installed, but it did not work for MSI Kombustor or for Metro 2033. The DX 11 option is blacked out.
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August 14, 2010 4:05:47 AM

I am going to return it and get 2 GTX 460s. Thanks for your help.
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August 14, 2010 4:48:32 AM

Well I posted that it was a driver issue and the mod in here decided to take it apon his self and remove what i said. So I apologize that everyone wasted your time chasing ghost.

PM me so i can link you to the proof.
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August 14, 2010 5:13:14 AM

silky salamandr said:
Well I posted that it was a driver issue and the mod in here decided to take it apon his self and remove what i said. So I apologize that everyone wasted your time chasing ghost.

PM me so i can link you to the proof.


Nah it's not, because I have this problem with all of the drivers..
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August 14, 2010 6:15:43 AM

Ok but coming from a 5970 you may want a little bit more power than 460 sli.

And in my other post I ment to say that it may be a driver issue not it was so thats my bad. I also posted early yesterday but of course it was removed for some reason. Typical of toms these days.
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a b U Graphics card
August 14, 2010 6:20:27 AM

^

the gtx460 sli setup is only marginally behind a 5970 (hence why its so popular). when OCd they surpass it.
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August 14, 2010 6:26:34 AM

welshmousepk said:
^

the gtx460 sli setup is only marginally behind a 5970 (hence why its so popular). when OCd they surpass it.


Im fully aware of that. I went from a 480 to gigabyte 460 1g sli. The only reason I said that is because he may want the same performance level of the 5970. And I mean very loosely the same performance.

The 460 will only sli with another card so thats as good as it gets. I love my cards and they are killing any game they get to but youve already hit the perverbial ceiling in performance. At least with a stronger card, you can run more than 2 cards. Also, since the 460 came out, you can find the 470's for about the same price as the 460's.
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August 14, 2010 6:28:05 AM

Exactly. And I'm getting the Galaxy Super OC editions as well. They clock in at 810Mhz.
However it is probably better to get the normal Gigabyte one and overclock it myself..
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!