Hello, I accidentally placed a heavy item on my portable iomega device and the spinning disk made a noise. I tested and it synced up fine, but then out of nowhere it disconnected and now wont even show up. The power light comes on just fine, it just wont show up.
Disk platter is probably damaged. Problem is, you can't test it with diagnostic software if Windows won't recognise it, but if it made a noise when you placed a heavy item on it, it will almost certainly have caused some damage.