can't access old administrator files running second OS

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

alysha wrote:
> Windows XP wouldn't load so Dell told me to load a 2nd copy
> and use that to retrieve my files. Problem is I can't
> access the old files in my administrator account. When I
> click on the folder containing the files I want, it says
> access denied. When I hold the cursor over the file, it
> says the folder is empty. Is all my data gone? If not, how
> do I get to it? None of the files are showing up when I do
> a search either. I can find no record of the old user
> account anywhere. Any help would be greatly appreciated! --
> alysha

You need to take ownership of the files. Take a look here for
the procedure:

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/defau [...] -us;308421

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/defau [...] -us;810881

Good luck

Nepatsfan

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

You're welcome, you're welcome, you're welcome! Glad to hear
that you were able to save your files.

Nepatsfan

alysha wrote:
> Thank you, thank you, thank you! It's all there and I'm
> backing everything up right now.
> --
> alysha
>
>
> "Nepatsfan" wrote:
>
>> alysha wrote:
>>> Windows XP wouldn't load so Dell told me to load a 2nd copy
>>> and use that to retrieve my files. Problem is I can't
>>> access the old files in my administrator account. When I
>>> click on the folder containing the files I want, it says
>>> access denied. When I hold the cursor over the file, it
>>> says the folder is empty. Is all my data gone? If not,
>>> how do I get to it? None of the files are showing up when
>>> I do a search either. I can find no record of the old user
>>> account anywhere. Any help would be greatly appreciated!
>>> -- alysha
>>
>> You need to take ownership of the files. Take a look here
>> for the procedure:
>>
>> How to take ownership of a file or folder in Windows XP
>> http://support.microsoft.com/defau [...] -us;308421
>>
>> "Access is Denied" Error Message When You Try to Open a
>> Folder
>> http://support.microsoft.com/defau [...] -us;810881
>>
>> Good luck
>>
>> Nepatsfan