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BrandNew HDD defect // ( WD30EZRX )

Tags:
  • Hard Drives
  • Defect
  • Storage
Last response: in Storage
January 9, 2013 7:26:29 PM

Hi people,

I've just bought a new HDD WDC WD30EZRX-00DC0B0 of 3Tb

but it seem already defect :(  (damn I have already place few data on it :fou:  )

When i try to move/read the content inside that disk that froze the copy/reading and I cannot do anything else on the disk, so i'm force to force reboot :( 

when I make a chkdsk he block at 75% and again i'm force to do a force reboot (shutdown -s -f) to reboot :( 

with HDtune I can read this under the SMART diag (in yellow)

Current Pending sector : 11

j'ai lancer Partedmagic (l'outil de diagnostique) que voila ->
I've launched PartedMagic with the "diag tool" and here the summary (i have launched a selft test to)

Quote:
smartctl 6.0 2012-10-10 r3643 [x86_64-linux-3.6.10-pmagic] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, http://www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Caviar Green (AF)
Device Model: WDC WD30EZRX-00DC0B0
Serial Number: XXXXXX
LU WWN Device Id: 5 0014ee 058c56de3
Firmware Version: 80.00A80
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2 (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Jan 9 17:50:47 2013 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: (40680) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 408) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x70b5) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 179 178 051 Pre-fail Always - 156
3 Spin_Up_Time 0x0027 179 178 021 Pre-fail Always - 6033
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 31
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 198 197 000 Old_age Always - 46
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 9
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 31
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 27
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 248
194 Temperature_Celsius 0x0022 122 120 000 Old_age Always - 28
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 11
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 90% 9 2806735104


SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


I've put in orange the Important line (I guess)
So what are you thinking ? Is this HDD is already death after 9Hour ?
did you think this error is repairable ? (retreive data or reset the HDD ?)

Thx people

More about : brandnew hdd defect wd30ezrx

a c 191 G Storage
January 10, 2013 4:42:55 AM

Since the drive is new and under warranty I would RMA the drive and get a replacement.
January 10, 2013 4:52:27 AM

the drive was probably faulty before you started using it. remember just because it's new doesn't mean it's good.
January 10, 2013 12:32:09 PM

Thx people :) 

I have recover few more file (trough linux) because He don't freeze when a file is corrupted he ask what to do (retry or pass the file)

so now I will send the HDD in RMa (and the newt drive I receive I fully test it before putting any data on it !