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I get no signal on my monitor with ati 5970 plz help

Last response: in Graphics & Displays
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August 19, 2010 8:30:54 PM

Hello,
Hello,
I just got my HIS 5970 yesterday and I hooked everything up but I get a black screen on my monitor and if I hook it up to my HD tv it has a screen with the text no signal across. The card and the fan are on.
My specs;
Q9550 2.83 GHz, 4 gig ram ddr2 1066, P5Q PRO mobo with intel P45 chipset, corsair 750w xt psu and I'm using windows vista 64bit
August 19, 2010 9:53:38 PM

Hello,
I just got my HIS 5970 yesterday and I hooked everything up but I get a black screen on my monitor and if I hook it up to my HD tv it has a screen with the text no signal across. The cards light is on and so is the fan. When I put my old vid card everything works fine.
My specs;
Q9550 2.83 GHz, 4 gig ram ddr2 1066, P5Q PRO mobo with intel P45 chipset, corsair 750w xt psu and I'm using windows vista 64bit
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August 19, 2010 10:17:24 PM

I'm going to assume NEITHER your TV NOR your monitor EVER display anything from your 5970, but they work fine with your old card.

Drivers; Did you remove your old card AND the drivers before installing your new card? If not, reinstall your old card and REMOVE the drivers. The OS will use default drivers on reboot. Power off, remove the old card, and install the new card. Reboot. Your new card should display the boot up screen and a low res OS desktop.

[If not, you have a bad card, a weak/failing power supply, or you didn't hook up the 5970's required extra power connectors.]

Now install the new drivers.
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Related resources
August 19, 2010 10:27:11 PM

Twoboxer said:
I'm going to assume NEITHER your TV NOR your monitor EVER display anything from your 5970, but they work fine with your old card.

Drivers; Did you remove your old card AND the drivers before installing your new card? If not, reinstall your old card and REMOVE the drivers. The OS will use default drivers on reboot. Power off, remove the old card, and install the new card. Reboot. Your new card should display the boot up screen and a low res OS desktop.

[If not, you have a bad card, a weak/failing power supply, or you didn't hook up the 5970's required extra power connectors.]

Now install the new drivers.


Yeah i was thinking something along those lines thank you I will clean out all the drives soon as I get home with my old card and reinstall the 5970.
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a b C Monitor
August 20, 2010 3:36:22 AM

have an onboard graphic on your motherboard?
If yes, try to disable it from BIOS...

Also make sure the previous driver from the old card is completely removed.
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a b C Monitor
August 20, 2010 4:03:34 AM

This next topics has been merged by Aford10
  • HIS 5970
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    August 20, 2010 5:45:28 PM

    wa1 said:
    have an onboard graphic on your motherboard?
    If yes, try to disable it from BIOS...

    Also make sure the previous driver from the old card is completely removed.


    Hey yeah I don't know if I do have an onboard graphics on my mobo how do i check that?
    I'm thinking it might be a faulty card I also removed all of the old drivers properly but still no signal all my other cards work fine.
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    August 20, 2010 7:37:14 PM

    Anyways I found out how to disable the on board graphics but it still showed no signal across I will have to iether RMA it or get my money back with paypal since I bought it on ebay. I hear that getting your item back takes forever with HIS.
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