poidragon :
I recently tried to submit a request for an RMA, for a defective BFG GF 9800 GTX graphics card and was basically told by their CSR that the company will not offer or Honor any more RMA's for any of their products. Anyone have any idea what is going on with this company?
Original message from BFG Rep:
Erin K. Smith,
BFG Technologies, Inc. is winding down and liquidating its business.
Unfortunately our major supplier would not support our business. As a result we
are unable to setup or process any new RMAs for BFG products.
If you have an existing RMA, have already sent your product in, and have not
received a product back yet, please call our customer service department as soon
as possible at 866.234.3499, Monday through Friday, 9am-5pm CST.
If you have a technical support issue not involving an RMA, please email
support@bfgfixx.com instead.
We apologize for the inconvenience.
Thank You,
BFG RMA Department
So what do their customers do now? or are we SoL?