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Western Digital External Drive

Last response: in Storage
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January 11, 2013 4:28:23 PM

Hello,
I have a WD external drive that does not popwer up even though the power adapter light is lit up.

I can hear a sound when I unplug/plug the power cord through my pc.

Any suggestions?
a b G Storage
January 11, 2013 4:55:41 PM

Check that the data cable(USB Cable) is alright. Try a different USB port. Touch the hard drive, do you feel the disk running when you switch on the power of the drive?
January 11, 2013 5:19:32 PM

the light on the adapter is lit up but the light on the dive itself will not light up, no sounds from the drive. Its almost as if the power adapter is shot, is that possible?
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a b G Storage
January 11, 2013 5:30:56 PM

Maybe. Open the drive case and put the drive into your computer and see if that works.
January 11, 2013 6:25:45 PM

I'm not sure what happened but I unplugged everything and plugged it back in and it powered up. Thank you for trying to help me!
!