Asrock p67 extreme4 gen3 not detecting new HDD?

Dear all,

I am having a strange problem that hopefully can be solved by the experts among you. I have a brand new WD caviar black 2TB HDD that is not formatted yet and cannot be detected by the abovementioned mobo UEFI, no matter which SATA port I plug into. This is true even if I were to simply shift the SATA cable and power cable from a WD raptor 150GB which I am using to boot from the mobo to this caviar black. Pins 5 and 6 have been jumpered to enable 3Gbps transfer rate on the caviar black. All I can hear from the caviar black are very slight clicking noises as if it does not have enough power to spin up, or is not getting any signal from the SATA port to tell it to spin up(?).

I can boot the raptor HDD from any of the Intel controlled SATA ports. I can also have a brand new sony DRU880S SATA dvd drive boot from any of the remaining Intel ports or the 2 Marvell ports. I am using AHCI mode for both controllers.

I have tried the new caviar black on a Biostar P4M900 FE which has a VIA VT8237 SATA IDE / RAID controller and it is sucessfully detected in BIOS.

That means all SATA ports on the p67 mobo and the new caviar black HDD are working. So are the SATA cables and power connectors.

Then why is the p67 mobo not detecting the new caviar black HDD?????

More than likely your BIOS can't detect a 2TB drive...

Some of the older bios have a limit as to what the largest capacity drive they can recognize. Check your documentation to see if it is listed in there.

There is nothing wrong with the drive since it works fine on the other controller, so it probably is just the BIOS not being able to recognize such a big drive.

Thank all of you for the replies. However, this mobo is Asrock P67 UEFI already at the most current BIOS version. I also have a 320gb HDD containing the same OS for my old mainboard, that cannot be detected by the P67 either.

It cannot be detected at all in UEFI, even if it is the only device connected to the SATA ports.

I did contact Asrock 2 weeks ago, there was no reply.

Did you Format it as shown above, see 'Try the tutorial ->'...

Also, if it's on the 'Marvell SE9120' it won't show-up, move it to one of Intel SATA ports.

You whizzed by my question, did you Try the tutorial ->http://www.top-windows-tutorials.com/format-hard-drive.html The reason I posted the video is because I don't want to write a book of step-by-step formatting.

Otherwise, the most likely problems:
1. WD Firmware see if available - http://support.wdc.com/product/download.asp?lang=en
2. MOBO is bad or improperly installed and has a shorting problem; unscrew all of the MOBO & PCIe screws dangle the MOBO away from anything conductive and supported by a towel. Otherwise if the HSF has a metal backplate this too can short.
3. WD HDD is bad, run Data Lifeguard Diagnostic from WD downloads.

I seriously doubt it's a BIOS problem. However, I always recommend on any new, especially P67/Z68, to only use the latest BIOS.

All fails above then full Breadboarding.

You know the thing that's driving me crazy is 2 MOBO's in 1 discussion and then problem solving to confuse it even further.

First, regarding the " formatting a new HDD once in windows OS" correct I thought you had both a 150GB & 2TB HDD and you were indeed 'booting' into Windows.

-- Shorting --
Regardless, the problem is a short. Verify that ALL, count them, standoff's are 100% lining-up with the MOBO's screw holes. As standard practice I add thin plastic washers to the tops of the standoffs secured with a dab of silicone; kill 2 birds quieter and no shorting. Further, the I/O shield - make certain none of the 'prongs' are overly bent inward nor bent angularly (off axis).

-- P67 --
Don't have the MOBO on the plastic, place it on 'cardboard.' I also mentioned the HSF backplate, if it's metal the remove it and use the stock HSF. IF a full breadboard, on cardboard, with ONLY the following:
1. Stock HSF
2. One stick of RAM in the DIMM slot 2nd from the CPU
3. NO HEADERS -> NONE; short PWR+ & PWR-/Ground to boot
4. New/different Keyboard or PS/2 Keyboard
5. GPU try 2nd PCIe slot and known good GPU
6. Adequate and Known Good PSU: 24-pin, 8-pin, and 'GPU's' PCIe __-pin
7. Jumper - Clear CMOS
8. Intel SATA2 ports: HDD and DVD
9. Monitor

Then IF that FAILS then RMA the MOBO <or> bad HDD IF Data Lifeguard Diagnostic fails on BOTH MOBOs.

BTW - just format the 2TB if it shows-up on the old MOBO -- use it -- NTFS is NTFS there's no magical difference. Format it again once in the new P67.

The next 'try' is to verify that BIOS = AHCI = Windows = Start = 0; review the following link -> http://support.microsoft.com/kb/922976 you can either use 'Fix It' or change the Start Value = 0 in either case verify in the registry - see -> http://i1013.photobucket.com/album [...] tart_0.jpg

Then as above, 3. WD HDD is bad, run Data Lifeguard Diagnostic from WD downloads. If the diagnostic fails or doesn't detect the 2TB then RMA the WD HDD

However, I did mention the HSF and IF it has ANY metal to MOBO then that isn't good:
Screw -> | Backplate | Plastic Washer | [MOBO] | Plastic Washer | etc...

{yes every HSF is different the 'idea' is to keep metal off the MOBO!} and no I don't give a rip what the HSF manual says. Otherwise use the stock HSF.

When you get the replacement MOBO also spend $5 on a wrist strap e.g. Rosewill RTK-002 http://www.newegg.com/Product/Prod [...] 6899261005

Then breadboard first. No sense in baking {building} a pie with rotten Apples {bad components}.

Let us know & Good Luck!!!