Solved

Concern about my Hard Drive Failing, Should I be worried?

Hello everyone,
Cmczona here. I have an HP Laptop that is just about 2 years old. Lately I've been having some problems with things slowing down, freezing, Starting up and Shutting down correctly(Sometimes it takes so long I just hit the OFF button.)

To rule out Software issues I backed up my important documents and reformatted the Hard Drive with a clean install of everything.

To rule out Virus/Malware I have ran scan with Microsoft Security Essentials, Malwarebytes and AVG 2013. Everything was clean.

I have tested the Hard Drive with 3 different programs which gave me a score of 70% reliability, 100% performance, 100% error resistance on Hard Drive Inspector Pro. HDD Health gave me a score of 82% Health.

Here is the results from my SMART Test:
Device S.M.A.R.T. status
SMART interface : Physical Drive
Monitoring started at : 1/6/2013 12:43 AM
Last checked at : 1/12/2013 2:20 PM
Reliability : 70% (good)
Performance : 100% (good)
Temperature : 113 °F
Drive health : Your disk reports good health status.
Power-on time : 1 years 3 months 22 days 23 hours (11,471 hours)
Death time : Friday, February 22, 2013
# Attribute Value Thresh Raw T.E.C. date Flags
-------------------------------------------------------------------------------
1 Raw Read Error Rate 117 6 121,233,669 (00000739E105h) 2/22/2013 LC OC PR ER
YELLOW 3 Spin Up Time 100 0 0 (000000000000h) - OC
4 Start/Stop Count 95 0 5,495 (000000001577h) - LC OC EC SP
YELLOW 5 Reallocated Sector Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP
7 Seek Error Rate 87 30 505,037,233 (00001E1A41B1h) - LC OC PR ER
YELLOW 9 Power-On Hours 87 0 11,471 (000000002CCFh) - OC EC SP
10 Spin Retry Count 100 97 0 (000000000000h) - LC OC EC
12 Device Power Cycle Count 96 20 4,558 (0000000011CEh) - LC OC EC SP
183 SATA Interface Downshift 100 0 0 (000000000000h) - OC EC SP
184 End-to-End Error 100 97 0 (000000000000h) - LC OC EC SP
187 Reported Uncorrect 1 0 64,979 (00000000FDD3h) - OC EC SP
188 Command Timeout 100 0 3,350,125,609,915 (030C030C03BBh) - OC EC SP
189 High Fly Writes 100 0 0 (000000000000h) - OC ER EC SP
190 (Unknown Attribute)_190 54 45 24,563,707,740,206 (16572F13002Eh) - OC SP
191 G-Sense Error Rate 100 0 1,617 (000000000651h) - OC EC SP
192 Power-Off Retract Cycle 100 0 385 (000000000181h) - OC EC SP
193 Load/Unload Cycle Count 55 0 91,608 (0000000165D8h) - OC EC SP
194 Temperature: 46 0 281,462,091,808,814 (FFFD0000002Eh) - OC SP
YELLOW 195 Hardware ECC Covered 50 0 121,233,669 (00000739E105h) - OC ER EC
YELLOW 196 Reallocation Events Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP
197 Current Pending Sector Count 100 0 43 (00000000002Bh) - OC EC
198 Offline Scan Uncorrectable Count 100 0 0 (000000000000h) - EC
199 UltraDMA CRC Error Rate 200 0 222 (0000000000DEh) - OC PR ER EC SP
-------------------------------------------------------------------------------
LC-life critical OC-online collection PR-performance related
ER-error rate EC-event count SP-self preserving

Do I have anything to be concerned about or anything I can do to improve my performance? I have ran Scan Disk w/ Repair, DeFragmentation, and Scan/ Repair my Registry.

Please advise Chris@Cmczona.com
The report was generated by Hard Drive Inspector for Notebooks v. 3.95 (Build # 428)
on Saturday, January 12, 2013 2:25:23 PM.
HDD Information Service v. 3.1 (Build # 396).

System information
-------------------------------------------------------------------------------
Windows version : Windows 7 (Build 7601 : Service Pack 1)
Processor info : Clock Frequency: 2200 MHz; Pentium(R) Dual-Core CPU T4400 @ 2.20GHz (2 cores)
Physical memory available to Windows : 4094900 KB (38% usage)
Video settings
Resolution : 1600 by 900 pixels
Color depth : Highest 32 (bit)
Refresh rate : 60 Herz
Network
IP Address : 10.0.0.10
MAC Address : 701a045c9ee0
Motherboard
Name : 306B
Manufacturer : Quanta
Serial Number : CNF94444KM
Version : 21.12
Computer Name : Cmczona
User Name : SYSTEM
-------------------------------------------------------------------------------

Drivers info
-------------------------------------------------------------------------------
1) IDE\CDROMHP_CDDVDW_TS-L633M______________________0301____\5&10CB9E47&0&1.0.0
Name: hp CDDVDW TS-L633M ATA Device

No driver information available for device.

2) IDE\DISKST9250315AS_____________________________0005HPM1\5&39ACB7A9&0&0.0.0
Name: ST9250315AS ATA Device

No driver information available for device.

3) USB\VID_15D9&PID_0A4F\5&1895EDC6&0&2
Name: USB Input Device

No driver information available for device.

-------------------------------------------------------------------------------

Total number of detected disks : 1

Disk drive # 1
-------------------------------------------------------------------------------
General info
Interface : SATA - fixed
Manufacturer : Seagate
Model : ST9250315AS
Serial number : 5VC9KVP1
World Wide Name : 5 000C50 01C31016D

Firmware : 0005HPM1
Logical geometry info
Cylinders : 16383
Heads : 16
Sectors per track : 63
Physical geometry info
Cylinders : 30401
Tracks per cylinder : 255
Sectors per track : 63
Bytes per sector : 512
Capacity available in LBA Mode : 488,397,168 sectors (238,475 MB)
Buffer size : 8192 KB
Logical drives : C:\; D:\;
Total free space : 158,646 MB
-------------------------------------------------------------------------------
Device features
Max block size in R/W operations : 16 sectors
IORDY support : supported
Serial ATA capabilities
SATA Specification Compliance : Yes
SATA Gen-1 signaling speed (1.5 Gbps) : supported
SATA Gen-2 signaling speed (3.0 Gbps) : supported
SATA Gen-3 signaling speed (6.0 Gbps) : not supported
SATA Native Command Queuing : supported
Serial ATA features
Receipt of host-initiated interface power management request : not supported
Device initiating interface power management : supported
DMA Setup Auto-Activate optimization : supported
Non-zero buffer offsets in DMA Setup FIS : not supported
Transfer Modes
Supported PIO modes : 0 - 4
Supported Multiword DMA modes : 0 - 2
Supported Ultra DMA modes : 0 - 5
Interface version : ATA/ATA-8
Current transfer mode : SATA 2 (300 MB/s)
Min transfer time in Multiword DMA mode : 120 ns
Recommended tr. time in MW DMA mode : 120 ns
Min tr. time in PIO mode without IORDY : 120 ns
Min tr. time in PIO mode with IORDY : 120 ns
Drive features
Temperature sensor detected
S.M.A.R.T. support : supported
Security command set support : supported
Power management support : supported
Write cache support : supported
Read look ahead support : supported
Host protected area support : not supported
Free-fall Control feature set : not supported
NV Cache Feature : not supported
NV Cache Power Mode : not supported
NV Cache Size : -
Microcode downloading support : supported
Enhanced power management support : supported
Automatic acoustic management support : not supported
Security features
Security erase time : 64 min
Security mode support : supported
Security mode usage : No
Security locking support : not supported
Security freezing support : supported
Security counter support : not supported
Enchanced security erase mode support : supported
Security level : high
-------------------------------------------------------------------------------
Device S.M.A.R.T. status
SMART interface : Physical Drive
Monitoring started at : 1/6/2013 12:43 AM
Last checked at : 1/12/2013 2:20 PM
Reliability : 70% (good)
Performance : 100% (good)
Temperature : 113 °F
Drive health : Your disk reports good health status.
Power-on time : 1 years 3 months 22 days 23 hours (11,471 hours)
Death time : Friday, February 22, 2013
# Attribute Value Thresh Raw T.E.C. date Flags
-------------------------------------------------------------------------------
1 Raw Read Error Rate 117 6 121,233,669 (00000739E105h) 2/22/2013 LC OC PR ER
YELLOW 3 Spin Up Time 100 0 0 (000000000000h) - OC
4 Start/Stop Count 95 0 5,495 (000000001577h) - LC OC EC SP
YELLOW 5 Reallocated Sector Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP
7 Seek Error Rate 87 30 505,037,233 (00001E1A41B1h) - LC OC PR ER
YELLOW 9 Power-On Hours 87 0 11,471 (000000002CCFh) - OC EC SP
10 Spin Retry Count 100 97 0 (000000000000h) - LC OC EC
12 Device Power Cycle Count 96 20 4,558 (0000000011CEh) - LC OC EC SP
183 SATA Interface Downshift 100 0 0 (000000000000h) - OC EC SP
184 End-to-End Error 100 97 0 (000000000000h) - LC OC EC SP
187 Reported Uncorrect 1 0 64,979 (00000000FDD3h) - OC EC SP
188 Command Timeout 100 0 3,350,125,609,915 (030C030C03BBh) - OC EC SP
189 High Fly Writes 100 0 0 (000000000000h) - OC ER EC SP
190 (Unknown Attribute)_190 54 45 24,563,707,740,206 (16572F13002Eh) - OC SP
191 G-Sense Error Rate 100 0 1,617 (000000000651h) - OC EC SP
192 Power-Off Retract Cycle 100 0 385 (000000000181h) - OC EC SP
193 Load/Unload Cycle Count 55 0 91,608 (0000000165D8h) - OC EC SP
194 Temperature: 46 0 281,462,091,808,814 (FFFD0000002Eh) - OC SP
YELLOW 195 Hardware ECC Covered 50 0 121,233,669 (00000739E105h) - OC ER EC
YELLOW 196 Reallocation Events Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP
197 Current Pending Sector Count 100 0 43 (00000000002Bh) - OC EC
198 Offline Scan Uncorrectable Count 100 0 0 (000000000000h) - EC
199 UltraDMA CRC Error Rate 200 0 222 (0000000000DEh) - OC PR ER EC SP
-------------------------------------------------------------------------------
LC-life critical OC-online collection PR-performance related
ER-error rate EC-event count SP-self preserving
5 answers Last reply Best Answer
More about concern hard drive failing worried
  1. Best answer
    Your report omits the Worst values of each attribute. Perhaps that explains why the following attribute has a warning:

    YELLOW 3 Spin Up Time 100 0 0 (000000000000h) - OC

    Otherwise it looks perfectly OK.

    The following 3 attributes are reporting problems with bad sectors. At present the drive has replaced 390 (= 0x186) bad sectors.

    YELLOW 5 Reallocated Sector Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP
    187 Reported Uncorrect 1 0 64,979 (00000000FDD3h) - OC EC SP
    YELLOW 196 Reallocation Events Count 81 36 390 (000000000186h) 6/28/2014 LC OC EC SP

    I don't understand their significance, but the drive has recorded 955 (= 0x3BB) Command Timeouts:

    188 Command Timeout 100 0 3,350,125,609,915 (030C030C03BBh) - OC EC SP

    The following attribute would appear to be reporting 1617 shock events:

    191 G-Sense Error Rate 100 0 1,617 (000000000651h) - OC EC SP

    The following attribute is probably OK:

    YELLOW 195 Hardware ECC Covered 50 0 121,233,669 (00000739E105h) - OC ER EC

    Many authors of SMART software misinterpret certain counterintuitive attributes.

    For an explanation, see http://www.users.on.net/~fzabkar/HDD/Seagate_SER_RRER_HEC.html

    Also see this article for SMART info:
    http://en.wikipedia.org/wiki/S.M.A.R.T.

    In short I wouldn't trust your drive. I would backup and replace it.
  2. Imaged the Hard Drive using True Image 2013 (Free trial on their website)
    Bought a New WD Black 500 GB Hard Drive for $56.00 on Amazon
    Replaced my Hard Drive and copied Image to NEW HD (Took about 2 hours but I didn't know what I was doing :)

    New Hard Drive tested 100% with Hard Drive Inspector vs. 82% on Old Hard Drive
    New Hard Drive tested 100% with Hard Drive Sentinal vs. 26% on Old Hard Drive.

    Basically I am glad I made the change. Everything is running fast and smooth and things were always idleing before and I was always having problems. I've had this new HD for 10 days now and had no problems. I am glad I made the change and wished I would have done it sooner.

    Now I'm thinking of trying to run SpinRite or something on the old HD and see if I can salvage it as an External HD :)

    Thanks for all your help!
  3. Yeah, your command timeouts were up there in the nation debt range. LoL. Glad you got it sorted out.
  4. Best answer selected by cmczona.
  5. also clean that fan out for the new drive,may be a bit dusty,that temp is kinda high and may not be cooling properly.
Ask a new question

Read More

Hard Drives Security Essentials Storage