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External WD hard drive question.

  • Hard Drives
  • Western Digital
  • Storage
Last response: in Storage
January 12, 2013 10:59:23 PM

I have the 500GB WD My Passport and one day it stopped working I plugged it in there was nothing on it and it took forever to come up now it won't even read on a computer. Is the hard drive just done for now? or is there any way I could possibly get it to work again?

More about : external hard drive question

January 13, 2013 1:16:20 AM

It sounds like it physically failed. If you're still under warranty the return process is relatively painless. If there's important data on it, you might have to use a recovery service if it has completely fried physically.