Comcast net

Hello, I AM TRYING TO INSTALL A DELL LAPTOP AND I CAN NOT REMEMBER THE ID OR THE PASSWORD. IS THERE A WAY TO ERASE THE CURRENT INFO AND JUST WORK FROM THE ADMIN SETTING?
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  1. For what?

    P.S. Turn OFF THE CAPS LOCK!
  2. There is usually a button on back that you can press with a paper clip or pen point.
    Will set PW and all settingd to default.
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