Used Computer, No Sound.....?

jg3220

Distinguished
Oct 8, 2010
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Hello,

So I got a used laptop for christmas. I uploaded all my music, and lo and behold, no sound. I checked and I appear to have the appropriate drivers, all the volumes are at the max, and my device manager tells me all my hardware is working properly. What could be the problem?
 

kastor900

Distinguished
Jan 4, 2011
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It could be a problem with the internal speakers or the sound card....does the sound work fine with headphones plugged in.
i only have xp though....... does that matter?
if there are xp drivers download them but otherwise no it shouldn't matter
 
Ok, lets simplify this: Open the sound tab of the control panel which shows all your output devices and play some audio file. Do any of the outputs show audio is being played back (look for a green bar to rise/fall)?

Trying to see if we have a driver/hardware problem, or an output problem.
 

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