My passport hard disk not detected

my portable HDD "My WD My Passport" 500GB is not getting detected in my laptop. Tried with another lptop too, same result. Changed connecting cable, still no effect. Can u pls help me retrieve the drive without loss of data?
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More about passport hard disk detected
  1. It may not have a drive letter, Windows Explorer can't show it without one.
    Go into Control Panel>Computer Management>Disk Management.
    Look for the ribbon in bottom right panel which relates to that device.

    Right-click it and choose Change Driver Letter & Paths
    Click Add.
    Choose a letter.
    Click OK.

    If the drive truly has not been recognised, not even by Disk Management, the drive itself could be faulty. A common problem with external hard drives is that the USB converter board fails in the enclosure. On some models the drive can be extracted and placed into a different enclosure to overcome that problem.

    The WD enclosure is secured by concealed clips around the edge so you'll need to use a thin bladed tool to open it up.
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