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New Dell computer cannot detect DVD

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Anonymous
a b à CPUs
January 4, 2011 10:09:25 PM

Hello,

I just got my new Dell computer but it cannot detect the DVD drive. When I click "Computer", it doesn't show up. When I put a disck inside the drive, nothing happens. Please help!
a c 889 à CPUs
January 4, 2011 10:19:02 PM

Check if all cables are attached correctly, something might have come loose in shipping.
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a c 147 à CPUs
January 5, 2011 12:17:10 AM

It sounds like it died. Good thing they are cheap.

At first I was thinking power cable but you said the drive opens so that not it. :( 
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a c 889 à CPUs
January 5, 2011 12:20:34 AM

Could be the SATA cable!
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!