BSOD Memory Dump after installing HD 5770

My computer is about 2 years old when I built it I originally had a 9600 GT video card. After a while I started to have issues with my video card where the screen usually flickers and it gives the hated "display driver has crashed and recovered". I tried installing new drivers and such but the problem was persistent especially in games. Usually it would recover and then I would alt-tab to desktop and back into the game and I would be able to play again, but sometimes artifacts and screen tears will appear and I'll have to restart the system.

I got fed up with it and brought an HD 5770 recently. Now the problem is even worse, when I play SC 2 as soon as I get into a multiplayer game it'll give me a black screen and go to the blue screen of death. My friend told me it might be a memory leak but I've tried so many solutions that I am running out of ideas. I checked Win7 reliability monitor and saw information that says video hardware error, description below.

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8003DF4010
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Also my Dxdiag.

System Information
Time of this report: 8/26/2010, 13:46:30
Machine name: RYAN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP35-DS3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.6GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 948MB used, 7238MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
12 answers Last reply
More about bsod memory dump installing 5770
  1. Try completely removing any old 9600 GT & HD 5770 drivers first, completely as in completely, with something like Revo Uninstaller or Driver Sweeper. Then restart in safe mode and install new HD 5770 drivers (make sure you downloaded them first).
  2. Right^
    And here is how(in case you don't know how to perform a clean install)
    1_Download and install "Driver sweeper" from and install
    2_Go to add/remove programs and uninstall the driver and reboot
    3_Boot to safe mode and open driver sweeper,then click on Nvidia and then click on clean
    4_Reboot and boot normally to windows and install the new drivers after that you need to restart,and its done
  3. That sounds pretty normal with an ATI / AMD card.
  4. No,its mostly a driver issue and can happen with both Nvidia and ATI cards.
  5. Sorry bout the late reply I did the driver sweep and reinstalled Catalyst. The problem is still persistent and will dump me to blue screen more consistent than ever any other ideas?
  6. sounds like bad ram. run memtest86+. or, if you have 2 or more RAM modules, try removing one at a time and playing the games that make the PC crash to deduce if there is a bad ram module. Also possibly bad sectors on hdd, run the manufacturers hard drive diagnostic.
  7. Passed memtest and hard drive diagnostic. Do you guys think it might be my power supply? how would I go about testing my PSU if it's able to handle my hardwares?
  8. you can try older drivers, see if that helps. There may be something wrong with the OS install. If you have a spare hard drive, re-install wiondows on that, load only the necessary software and the game your having issues with, see if that helps. The only thing you can really do to test the PSU, without expensive equipment, is get HWMonitor, start it up and then run your game. After the game crashes check all your temps and voltages. The software records the lowest and highest values so you should see if there are abnormal temperatures or voltage drops, particularly watch the +12v for anything below 11.5v. Can you also state what brand/model, continuous watt rating and the amp rating on the +12v your power supply has.
  9. I installed Windows XP SP3 and I am still having the same issue. Only thing left to try is to get my hand on another hard drive. I did flash a newer version of my BIOS to see if that would work but it didn't help. I am starting to really suspect my PSU, notably when I try to use the BIOS overclock to up my CPU to 4 Gigahertz the computer would not turn on at all afterward and I would have to reset my CMOS by taking out the battery. There's also a weird flicker on my screen every time I launch videos or games. Catalyst 10.9 didn't work either, but I do not think this is because of the GPU drivers. I had a 9600 GT on this system previously and it was because of this problem that I recently updated to the 5770.
  10. Try one memory stick at time. Walk it to your memory slot.

    BSOD is mostly memory related.
  11. is Catalyst A.I disabled ?
  12. leon2006 said:
    Try one memory stick at time. Walk it to your memory slot.

    BSOD is mostly memory related.

    It's not just BSOD, from time to time I'll get the driver has stop working atimkdag. Catalyst AI is disabled.
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