DVD drive and cd drive is not detected!

[edyk200]

pls help me ever since i did my hp 6735s restore, my dvd/cd rom stop stop working pls help me

 

[ksiemb]

pls help me ever since i did my hp 6735s restore, my dvd/cd rom stop stop working pls help me

Insert media in CD. Look in disk management. Does it have a drive letter assigned ? If not, assign one (All Tasks, I believe).

If drive is assigned, delete driver in device manager, then reboot to have OS assign drivers.