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My windows 7 compaq labtop computer wont play dvds??

Last response: in Windows 7
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November 13, 2011 11:28:02 AM

Recently my disk drive has been playing only audio cds and not dvds or game cds. I have used my disk drive cleaner disk many times. My computer says my drivers are all updated and my devices are working properly. When I place a dvd or game cd in it, it makes the dreaded clicking sounds, then stops, then says "insert a disk in drive F." My computer has two devices:

Hitachi HTS725025A9A364 SATA Disk Device

hp CDDVDW TS-L633N SATA CdRom Device

What should I do?

Thanks, Malissa
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