Issues with random freeze/restart. Unsure if the PSU is the problem.

trygle

Distinguished
Jan 10, 2011
19
0
18,510
I frequently leave my computer running idle for while. It usually goes to sleep mode whenever I do... but recently I have been having trouble with it randomly resetting itself. I formatted the HDD and did a fresh install of Windows 7. That seemed to have solved the problem temporarily, but it's come back and now I don't know what to do.

I am unsure exactly what is causing it but I get an error message when I restart that says something akin to "Windows has recovered from an unexpected Shutdown". When I check the cause it lists "Blue Screen" and the
admin events log lists:
"Source: Kernel-Power
Event ID:41
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly"

...which has me leaning towards power failure, but it never happens when I am around!!

Is there any way to view the DMP file in the windows directory? Perhaps it can give more information.

Here is the set-up:

Operating System
MS Windows 7 32-bit

CPU
AMD Phenom II X4 965 38 °C
Deneb 45nm Technology

RAM
4.0GB Dual-Channel DDR3 @ 668MHz (9-9-9-24) << "1333 clocked"
XLR8 4GB 1600 MHz

Motherboard
ASUSTeK Computer INC. M4A87TD EVO (AM3)

Graphics
ASUS VH242H @ 1920x1080
ATI Radeon HD 5700 Series
Sapphire HD5770 1GB GDDR5

Hard Drives
488GB Seagate ST3500418AS ATA Device (SATA) 28 °C

Optical Drives
HL-DT-ST DVDRAM GH24NS50 ATA Device

Audio
VIA High Definition Audio

PSU
550 W Power
OCZ Fatal1ty




The error given by the dump is the following.

"Probably caused by : atikmdag.sys ( atikmdag+4a2a7 ) "With standard !analyze


Do you think the PSU is my problem?
 
I don't think it is the PSU, issues with PSU's will not solve it self by reinstalling windows. It could be in your power settings since it looks like a ATI application is not responding. Disable sleep mode and all power savings settings and see if that fixes the problem, then you know for sure that it is not the PSU.
 

davisflow

Distinguished
Jun 7, 2010
69
0
18,630
I had a similar problem, some fixes *Seemed* to fix it temporarily, however, they only appeared to fix it because the problem couldn't be replicated at will and was intermittent, the PSU was the problem in the end. here's the thread"

http://www.tomshardware.com/forum/forum2.php?config=tomshardwareus.inc&cat=31&post=300992&page=1&p=1&sondage=0&owntopic=1&trash=0&trash_post=0&print=0&numreponse=0&quote_only=0&new=0&nojs=0

Staples will let u buy a psu, use it, and return it for a full refund within 14 days.
 

davisflow

Distinguished
Jun 7, 2010
69
0
18,630
However, I do agree with pjmelect, that there are other things you should try first. Memtest and drivers being two of them. That thread I gave u will list nearly every fix you should try before replacing components.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Alright, I ran Memtest+ about a week ago and everything came out fine.

Upon further inspection of my PSU box it says the max current on my Rails is 25. This is below the recommended Amperes on every list. This might also explain the occasional flickering of my G15 Keyboard when the computer powers on after the event.

Strange is that it only occurs when I am away, I have had no issues using any demanding programs that utilize both CPU and GPU to near max capacity.

I should add that this problem has been going on for the past month. I have 8 memory dumps. All say similar things regarding the ATI procedure.

All software is up to date and drivers have been reinstalled as of today.
 
it has 212v rails at 25 amps each and can run 450w from the 12v alone http://www.ocztechnology.com/products/power_management/ocz_550w_fatal1ty_series_power_supply that is more than you will need even if you want to add another 5770. It can not be ruled out though that the PSU may be faulty. Maybe voltage, ripple are out of spec or something. Things you should do: run full hard drive manufacturers diagnostic, update motherboard BIOS, make sure all drivers are up to date, reset BIOS to defaults. try this video mem test also http://majorgeeks.com/Video_Memory_Stress_Test__d5896.html
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510


Already sporting the temporary PSU. HDD turned out fine.

Motherboard BIOS is already the latest version (I did this prior to the question being posted); All Video/Audio drivers are fully up to date; BIOS defaults to 1333 MHz but Voltage is below the 1.65 V that is recommended on the box (However that Voltage is with the RAM at 1600 MHz, unsure what voltage should be done with it at 1333);


Gonna try that memtest soon.

I nearly had a heart attack when I saw Staples pricing for the only PSU past 400 Watts! 149.99! :eek:

I hopefully will be able to find out of the PSU is causing the problem. Luckily the folks at Staples said they allow for returns within 14 days.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
3 Passes and the GPU test came out fine.

Should I run more passes?

Left idle for about 12 hours. no issues yet...


Already shopping for a new PSU. My OCZ Fatal1ty had scratch marks underneath the housing... No clue how they got there.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
realtek audio driver. install newest 2.24 driver. its not the psu

o address this issue, Microsoft has published a knowledge base (KB) article:

Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: "The system has rebooted without cleanly shutting down first".

Click the following link to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/2028504

I was under the impression that my M4A87TD EVO used VIA chipset for Audio, not Realtek. Asus has some sort of weird infatuation with VIA.

Correct me if I'm wrong here...

But isn't the page you linked me to just describing the general details about my original error code?

 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
PC froze when I connected something via the front USB slots.
This is with the new PSU.

When I restarted the PC my G15 was flickering rapidly during boot.

It might be motherboard/Memory problems. I thought ASUS was a good company to get motherboards from?
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Told you its not the psu. Its not the mobo.

Did you disable the automatic restart on system failure? Enable the crash dumps then use Bluescreen view to see the files causing the problem. Then we can see what causing the problem.

hardware errors you'll get a BSOD before you get into windows. do you get any lock ups in safemode?

No lock ups in safemode but because the symptoms are intermittent, I would have to leave it on in safemode for quite some time..

Older versions of my board had Realtek Network controllers.

Upon further inspection they have recently released new BIOS for my board. Going to boot that up.


Automatic restart on system failure has been disabled. The last dump is from 1/6/2011.

All the dumps say the same thing but with different memory address values:

atikmdag.sys atikmdag.sys+368194 0x90e3d000 0x914e3000 0x006a6000 0x4cef1ec1 11/25/2010 6:43:13 PM
ATI Radeon Family ATI Radeon Kernel Mode Driver 8.01.01.1105 ATI Technologies Inc. C:\Windows\system32\drivers\atikmdag.sys

atikmpag.sys atikmpag.sys+5d34 0x906fe000 0x9073b000 0x0003d000 0x4cef187b 11/25/2010 6:16:27 PM
AMD driver AMD multi-vendor Miniport Driver 8.14.01.6170 Advanced Micro Devices, Inc. C:\Windows\system32\drivers\atikmpag.sys

halmacpi.dll halmacpi.dll+56ee 0x82a1e000 0x82a55000 0x00037000 0x4a5bbf07 7/13/2009 3:11:03 PM
Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\halmacpi.dll
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Here you go. Lemme fix the terrible formatting. There are two log files. Lemme give the latest one.
[cpp]
Microsoft (R) Windows (R) Version 6.1 (Build 7600)
1 12 2011 11:08:11.125
Loaded driver \SystemRoot\system32\ntkrnlpa.exe
Loaded driver \SystemRoot\system32\halmacpi.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_AuthenticAMD.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\BOOTVID.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\pciide.sys
Loaded driver \SystemRoot\system32\DRIVERS\PCIIDEX.SYS
Loaded driver \SystemRoot\system32\DRIVERS\jraid.sys
Loaded driver \SystemRoot\system32\DRIVERS\SCSIPORT.SYS
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\vmstorfl.sys
Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\AtiPcie.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\System32\Drivers\aswTdi.SYS
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\Drivers\aswRdr.SYS
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\System32\Drivers\aswSP.SYS
Loaded driver \SystemRoot\system32\drivers\AsIO.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\amdppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\nusb3xhc.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbfilter.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\ASACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\1394ohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\Rt86win7.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\nusb3hub.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\AtihdW73.sys
Loaded driver \SystemRoot\system32\drivers\viahduaa.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \??\C:\Windows\system32\drivers\aswMonFlt.sys
Loaded driver \SystemRoot\System32\Drivers\aswFsBlk.SYS
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Did not load driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys[/cpp]


Earlier log.

[cpp]Microsoft (R) Windows (R) Version 6.1 (Build 7600)
1 12 2011 11:02:49.125
Loaded driver \SystemRoot\system32\ntkrnlpa.exe
Loaded driver \SystemRoot\system32\halmacpi.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_AuthenticAMD.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\BOOTVID.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\pciide.sys
Loaded driver \SystemRoot\system32\DRIVERS\PCIIDEX.SYS
Loaded driver \SystemRoot\system32\DRIVERS\jraid.sys
Loaded driver \SystemRoot\system32\DRIVERS\SCSIPORT.SYS
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\vmstorfl.sys
Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\AtiPcie.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\System32\Drivers\aswTdi.SYS
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\Drivers\aswRdr.SYS
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\System32\Drivers\aswSP.SYS
Loaded driver \SystemRoot\system32\drivers\AsIO.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\amdppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\nusb3xhc.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbfilter.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\ASACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\1394ohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\Rt86win7.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\nusb3hub.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\AtihdW73.sys
Loaded driver \SystemRoot\system32\drivers\viahduaa.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \??\C:\Windows\system32\drivers\aswMonFlt.sys
Loaded driver \SystemRoot\System32\Drivers\aswFsBlk.SYS
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Did not load driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

[/cpp]
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
I use Avast as my AV.

I updated my GPU drivers on the 13th, I also reinstalled them earlier this week.
The update on game.amd.com says I have the latest version.

 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Mmm here's the solution

Replace the atikmdag.sys file with a newer version This is also a well-known fix for this issue ifyou have an ATI graphic card. During the installation of most graphic drivers in Windows Vista, an old version of atikmdag.sys is copied into C:\Windows\System32\Drivers and not the current one in the install. As a result the new drivers are attempting to access the file dated 2009 instead of 2010 for example. To fix this,  

Step 1 : Download and install the latest ati graphic driver.  

Step 2 : Then go to C:\Windows\System32\Drivers and rename atikmdag .sys to atikmdag .sys.old .

Step 3 : Goto ati directory (usually in C:\ATI) and find the file atikmdag.sy_.  

Step 4 : Copy the file to your Desktop directory.  

Step 5 : Open cmd.exe by going to Start -> type cmd in the search box and hit enter.  

Step 6 : Change the directory to Desktop by typing chdir Desktop .

Step 7 : Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys . Or, expand -r atikmdag.sy_ atikmdag.sys

Step 8 : When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

Step 9 : Restart your computer and the problem should be resolved.


I've done the steps you've told me.
The latest driver I am getting from AMD is also dated from November-25-2010.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
ok but did you follow it and copy the file over like the prescribed in the steps? If you did so do the gpu stress test. The link is on the previous page see if it crashes again.

Yeah I did. It went on for about a half hour before I decided to stop. Highest my temps got were 69.00 stabilizing at 68 Celsius. The giant fur ring was entertaining to watch for the first few minutes though. No crashes.

It's never crashed under stress though. I could be playing any game under the sun and it won't crash.
It only crashes when the PC goes to sleep , when I am away from my PC for an extended amount of time. When I have the restart on crash disabled, it's just a black screen with an unresponsive system. Everything else seems to be chugging. The DRAM led occasionally turns on after a crash, I've noticed.



It also crashes when I plug something into the front USB port on my Armor A90 case, but I have a feeling that it's a grounding problem in that case.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
did you test it by inserting devices into the usb ports like you mentioned earlier to see if it crashes and let it go into standby and come out again?

Test it when in a manner that caused the crashes like you mentioned in the beginning of your post.

What case do you have btw?

If its a antec case please read this

http://social.technet.microsoft.com/Forums/et-EE/w7itprohardware/thread/daff6ea7-6a4c-4bd2-b550-b9ff3dbc9d51


It's a Thermaltake but I can live with out those 2 USB ports.

http://www.newegg.com/Product/Product.aspx?Item=N82E16811133176

I can always call ThermalTake, but the USB issue is intermittent as well.


I am testing the whole rig right now. I am leaving the computer to idle. It crashes at random intervals before/after sleep mode. I have all the applications I would normally have running. All I can do is wait.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Alright have it back up and I am having the same issue. One occurred today. That's without the USB jacks plugged into the MoBo. I was told by Thermaltake to test it without having them plugged in at all.

It crashed but didn't restart. Since I disabled it. This time it left a minidump. The dump says the same thing as the others.

The screen was left blank. There was a black screen being displayed on monitor. Nothing but black. I messed with the video setting to make sure my monitor wasn't the cause but it didn't do much. No blue screen.


Caps lock light didn't light up when I pressed it. So it was a hard hang. Should I run memtest again?
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Well, nothing wrong so far.

I pretty much dusted and cleaned everything. I insured that everything is seated securely and correctly and cables are managed correctly.
Ram was reseated and dusted, timings were corrected to what PNY has mentioned they should be.

Everything seems hunky dory for now, but given the nature of the problem it may return any day now!

Funny story, my PC warning speaker was disconnected. I wonder how that managed to happen. :p
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
I'm glad to hear its running ok so far. did you build your won system or the you get it pre-built?

Did you test the ram like prescribed? Last question is are all your services and everything enabled like you would normally run Your system?

I built my own system.

Ram was tested for some 8 hours. No errors.


I disabled some unnecessary services like Google Update since I hardly ever use Chrome. Turbo V was also disabled since I don't OC. Adobe reader and Motorola updater have all been disabled.

Everything is fine for now.
 

trygle

Distinguished
Jan 10, 2011
19
0
18,510
Your av is it enabled? if its running fine then one of those services could have caused the problem.

Just keep your crash dumps enabled incase something happens just view them with Bluescreen view. remember to do a malware scan with malware bytes and do a run with combofix. Ms has stopped security updates for xp so exploits don't get patched no more

1/21/2011 6:08:50 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005
Caused by Driver: atikmdag.sys

Blah. It happened again just now. Black screen with a hard hang.


Dunno what to do or what's causing still :(