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Seagate drive wont recognize drives on my computer

Last response: in Storage
January 25, 2013 7:23:16 PM

I have an older Toshiba running Vista. Have a Seagate 500GB external hard drive. I need to backup both my computer's partitioned drive (C and E) but the Seagate doesn't recognize either one. Seagate shows up as a drive on the Seagate manager, but not my computer's drives. I bought the Seagate a couple of years ago and haven't used it since. Probably operator error... but I still can't figure out where to access my machine's drives. Help, please. Thanks! Jo
a c 79 G Storage
January 25, 2013 11:49:39 PM

Seagate Manager recognises only Seagate or Maxtor branded hard drives.
The drive(s) inside your Toshiba are most likely a non-Seagate brand.

if you want to back up your drives C: and E: to your external drive you will need to use third-party backup software or perform backups manually.

If you're running Windows 7, it has a built-in backup tool:
Control Panel > Backup & Restore
January 25, 2013 11:53:37 PM

It sounds like your hard drive is corrupted. You should consult a specialist to fix it for you, if there are important data inside the drive. Or, you can straightly buy a new one.