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[HELP] XFX Radeon HD 4870

Tags:
  • Radeon
  • Graphics
Last response: in Graphics & Displays
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September 1, 2010 9:37:58 PM

I just ordered new hardware for a completely new box after reading a lot of reviews on this website and everything was going great until this started happening on the video.

Windows Recovery: http://i.imgur.com/yqs3V.jpg

Asus Splash Screen: http://i.imgur.com/uzhad.jpg

More booting: http://i.imgur.com/pKhNq.jpg

If I load into Windows 7, the video is screwed up like the Asus Splash screen with the generic drivers, and if I install the video card drivers from (CD, ATI website, or XFX website) it just blue screens upon restart until I remove the drivers in safe mode.

I'm thinking the video card is the issue, since I changed the card into the other PCIe x16 slot on the motherboard and the same issue presented.

System Specs:
Asus P6T Deluxe V2 1366 X58
Intel Core i7 930 2.8Ghz
3 GB Corsair Dominator 1600Mhz
150GB WD Velociraptor HDD
(Edit) Corsair 850W PSU

Anyone that has any other ideas, they would be greatly appreciated.

Thank you!

More about : xfx radeon 4870

September 1, 2010 11:22:37 PM

Those pictures show clear signs of a dying card. XFX cards carry a lifetime warranty, so long as you registered your card within 30-days of purchase. If you didn't register your card within that time, they may still offer you a one-time replacement. Either contact XFX for an RMA here, or just buy a new card.
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September 1, 2010 11:27:29 PM

RazberyBandit said:
Those pictures show clear signs of a dying card. XFX cards carry a lifetime warranty, so long as you registered your card within 30-days of purchase. If you didn't register your card within that time, they may still offer you a one-time replacement. Either contact XFX for an RMA here, or just buy a new card.



Thank you very much for your reply.

I setup an RMA through Newegg and hopefully the next card won't be a DOA.

I am also taking a PCIe card, from work, home tonight so I can make sure the motherboard isn't a partner in this graphical debacle.
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September 1, 2010 11:45:33 PM

Glad I could help. I didn't realize this purchase was so recent that you could still return the card to the retailer. Otherwise, I would have suggested that instead of a making warranty claim to XFX. :) 
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