I have a yellow question mark next to my LITE-ON DVDRW SHW-160P6S drive and a code 39 error. When I try to download the driver I'm told that I can't because it is only for a LITE-ON DVDRW SHW-160P6S drive. ? The driver download program doesn't see my drive so it won't let me install or drop it into a folder on my computer to find for an update. What can I do to resolve this issue?