Sign in with
Sign up | Sign in
Your question

Compatibility error

Last response: in Windows 7
Share
November 13, 2011 11:05:44 PM

Hello, my laptop is ASUS A42J..it's a windows 7..the problem is my program compatibility has changed..i don't really know what had happened but according to my sister she want to open something using the "OPEN WITH" and she used Window Media Player..when she click it, all the compatibility for Google Chrome, Life Frame, AVG 9.0, Tune Up Maintenance, Microsoft Office had changed to Windows Media Player..So, i can't open any of the program i mentioned above bcoz everything had changed to a media player compatibility, the symbols for each of it also changed to windows media payer..so, what's the problem actually and how to fix it??? if u don't really understand what i'm trying to explain, just reply my message and tell me..i'll try my best to explain it to u bcoz i really need to fix the problem ASAP..later, i'll ask my sis back bout what really happened..Thanks for any help..

btw, i've troubleshoot the program compatibility and the issues found was "incompatible application"..

More about : compatibility error

a b $ Windows 7
November 13, 2011 11:16:11 PM

U could go back in time in the system restore, before it happened.
m
0
l
November 13, 2011 11:48:43 PM

but how?? ehm, i know nothing bout this..can u explain more where should i go for restoring the system??
m
0
l
Related resources
a b $ Windows 7
November 13, 2011 11:56:40 PM

U just need to restore to date before that mess happened.
m
0
l
a b $ Windows 7
November 13, 2011 11:57:14 PM

It will not erase any data of yours.
m
0
l
November 13, 2011 11:58:06 PM

thanks..i'll try it..but will it change any setting in my laptop other than the compatibility?? i'm afraid if all the data lose..
m
0
l
November 14, 2011 12:01:08 AM

really thanks for ur help..i'll try it now.. :) 
m
0
l
November 14, 2011 12:05:30 AM

ok..i'm really sorry but i can't access the internet..it occur to my other laptop where all the program compatibility changed..do u have any idea how to visit the link u gave me by using the corrupted laptop??
m
0
l
a b $ Windows 7
November 14, 2011 12:07:59 AM

It will be exactly same like at that date, that u choose. If it is a long time ago, and u have installed some apps in the mean time, u will just re-install them again.

All the others installed before the date of your choice will be fine.
m
0
l
a b $ Windows 7
November 14, 2011 12:09:10 AM

To use System Restore

Before you start System Restore, save any open files and close all programs. System Restore will restart your PC.

Open System Restore by clicking the Start button .

In the search box, type System Restore, and then, in the list of results, click System Restore.

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Follow the steps in the wizard to choose a restore point and restore your computer.
m
0
l
November 14, 2011 12:10:50 AM

ok, i got it..i had an access now but the problem now is the page can't be found..the link u gave me only bring me to windows but it said the page u requested can't be found..
m
0
l
a b $ Windows 7
November 14, 2011 12:16:16 AM

Are u trying to open the page by clicking on it here on tom's forum?
m
0
l
a b $ Windows 7
November 14, 2011 12:17:07 AM

Are u retyping or copying the link?
m
0
l
November 14, 2011 12:26:02 AM

i retyping it..ok, i got it now..sorry for that but now i got another problem..i found the steps and i had followed it..typing the system restore in the search box and clicked on it..but i can't open it, it's also in the form of windows media player where i can't access into it..guess i'll not succeed to fix this problem..so sad :(  , anyway really thanks for ur help..i really appreciated it..thanks again :) 
m
0
l
a b $ Windows 7
November 14, 2011 12:31:35 AM

Can u try to follow this?

Paste this Control Panel\All Control Panel Items\Recovery in windows explorer


m
0
l
November 14, 2011 12:32:40 AM

owh, i type it back at my crashed laptop..hee~
m
0
l
November 14, 2011 12:34:42 AM

ok, i'm trying..
m
0
l
a b $ Windows 7
November 14, 2011 12:35:49 AM

Do u know how to Copy and Paste?
m
0
l
November 14, 2011 12:38:19 AM

wait, u mean pasting it in the laptop i'm using now or u actually want me to retype it in the crashed laptop??
m
0
l
November 14, 2011 12:39:01 AM

hahaha yeah, i know..
m
0
l
a b $ Windows 7
November 14, 2011 12:40:08 AM

: ), so why are u typing?
m
0
l
November 14, 2011 12:58:52 AM

well, i copy and paste in THIS laptop but for the OTHER laptop that encountered problem i'm typing it back..why?? does what i had done wrong?? hehe btw, i had try and looks like nothing going to work..i searched for other solutions but still no happy news for me..maybe i should send the laptop to the computer technician to fix it..hehehe :na: 
m
0
l
a b $ Windows 7
November 14, 2011 1:14:27 AM

OK, can u go to control panel?
m
0
l
November 14, 2011 2:21:19 AM

nikorr said:
OK, can u go to control panel?

ehm, sorry i log out back then..ehm, yeah i can go to control panel..ok, i'm using the corrupted laptop right now..so, what shud i do in control panel??
m
0
l
a b $ Windows 7
November 14, 2011 2:24:20 AM

Do u see Recovery?
m
0
l
November 14, 2011 2:31:16 AM

so, this is the real situation happened..my sis want to install the skype setup, then i don't know what is it but something like command box appeared that asked you want to open skype using what so she used 'open with windows media player' then everything totally changed except my computer and ebay..FYI, i got access to internet using the ebay icon..all the icon changed to media player..
m
0
l
November 14, 2011 2:34:25 AM

yeah..i saw it..
m
0
l
a b $ Windows 7
November 14, 2011 2:35:25 AM

The Sys. restore will revert it back. Choose the restore date the Skype fiasco happened : ) And all your programs will be fine too.
m
0
l
November 14, 2011 2:38:39 AM

now what shud i do?? i clicked recovery then open system restore appeared and i had clicked it but is said that system restore can't start..
m
0
l
November 14, 2011 2:58:28 AM

ok, i'll try that but is it safe?? i'm just afraid i'm gonna make the situation worst bcoz i'm not an expert for things like this..looks like this is gonna be my last chance before i send it to the technician if fail..haha anyway, thanks for all ur help..u helped me a lot and i can see ur sincerity in helping me.. :) 
m
0
l
a b $ Windows 7
November 14, 2011 3:00:33 AM

U might have an infection, that alone is not good. It will not make it worst. It is messed up as it is anyway. It should help to get rid off the problem.
m
0
l
a b $ Windows 7
November 14, 2011 3:02:48 AM

But u need to tell me what are u doing. I am not there. So if u do something, you should tell me about that.
m
0
l
November 14, 2011 3:39:03 AM

owh, ok..i'll tell u what i do but i don't think so i'm gonna try it now maybe later..
m
0
l
November 14, 2011 3:39:58 AM

need to gather all my courage to do this..lol
m
0
l
a b $ Windows 7
November 14, 2011 3:45:19 AM

Kill the pest : ) It may get worst than better if u do nothing.
m
0
l
a b $ Windows 7
November 14, 2011 3:48:55 AM

There are few options we can do.

Do u have any Windows DVD or just a recovery partition on your HDD?
m
0
l
November 14, 2011 4:43:23 AM

OMG, i'm afraid so i don't have anything u mentioned above..i don't know where did we put all the things came up together with the laptop when it been bought..btw, the link u gave is not working..
m
0
l
November 14, 2011 4:44:47 AM

ok, my mistake..the link worked..haha
m
0
l
November 14, 2011 5:05:51 AM

i've downloaded the Belarc and try to run it but it's also in media player format..not supported by media player so can't access it..everything i downloaded will turn to media player format except the songs i think..ehm, gonna fed up :( 
m
0
l
a b $ Windows 7
November 14, 2011 5:06:15 AM

Well, find the stuff, but post your laptop model name.
m
0
l
November 14, 2011 5:19:09 AM

ASUS A42JC
m
0
l
November 14, 2011 5:23:14 AM

more detail, Notebook ASUS A42JC-VX148V
m
0
l
November 14, 2011 7:32:31 AM

yup, already..i tried no2 but its not working for me..i'll do no1 after this..
m
0
l
a b $ Windows 7
November 14, 2011 7:43:05 AM

OK, try #1
m
0
l
a b $ Windows 7
November 14, 2011 7:43:38 AM

And whats the problem with #2?
m
0
l
November 14, 2011 7:55:50 AM

ehm..when i clicked the link for 2, it said i can't access into it..i had tried to register but still the same..
m
0
l
!