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WD External Drive

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January 30, 2013 4:10:28 PM

I have a 500 GB WD external drive that has worked fine until today. It has power because the light comes on. It also makes a noise like a disk running at start up. It just will not work. I have tried it on two computers just to make sure. Any ideas?

More about : external drive

January 31, 2013 1:05:26 AM

Consult some specialists.
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January 31, 2013 1:37:12 AM

firebillfirebill said:
I have a 500 GB WD external drive that has worked fine until today. It has power because the light comes on. It also makes a noise like a disk running at start up. It just will not work. I have tried it on two computers just to make sure. Any ideas?


I would be willing to bet that the external controller board has kicked the bucket. I have seen it hundreds of times. Unless the drive is still under warranty, I would suggest removing the drive from it's enclosure very carefully, then plugging the drive into the host system via native sata or using an external adapter. I have done this hundreds of times, as the drives are good 98% of the time, and will go for many years once removed from the enclosure, with no data loss.

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