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HELP!!! Dropped my 1tb external hard drive now wont work

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January 30, 2013 5:02:09 PM

The other day I managed to drop my external hard drive about 60cm onto tiles. It worked ok after that for about 2 minutes then it kept disconnecting. Now my computer wont read it. The led light is flashing, Under My Computer it shows the Hard Drive there but it says just local disk f: when I had a name for it originally. I can hear the Hard Drive spinning. Device Manager shows the hard drive but you can't access any information.

Please help as I have very important items on this hard drive which I really need.

Thanks
January 31, 2013 3:25:57 AM

shazza2013 said:
The other day I managed to drop my external hard drive about 60cm onto tiles. It worked ok after that for about 2 minutes then it kept disconnecting. Now my computer wont read it. The led light is flashing, Under My Computer it shows the Hard Drive there but it says just local disk f: when I had a name for it originally. I can hear the Hard Drive spinning. Device Manager shows the hard drive but you can't access any information.

Please help as I have very important items on this hard drive which I really need.

Thanks

It sounds like your hard drive is corrupted for the dropping thing. However, fortunately, it also can be detected by your computer. That’s to say, you also have the chances to save it back.
You should try a free hard drive recovery freeware to copy off your important items and format this drive to make it workable. Otherwise, you have to buy a new one. (This free application was found by my friend as his Samsung hard drive was logically damaged form some reason. In order to access his data inside it, he tried this freeware and finally got back all his data. If you want to try it, you can visit it there: -http://blog4mark.blogspot.com/2012/11/how-to-repair-cor...)

PS: You are supposed to make data backups in the future in case of data loss.
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May 15, 2013 1:53:11 AM

Dioddne1234 said:
shazza2013 said:
The other day I managed to drop my external hard drive about 60cm onto tiles. It worked ok after that for about 2 minutes then it kept disconnecting. Now my computer wont read it. The led light is flashing, Under My Computer it shows the Hard Drive there but it says just local disk f: when I had a name for it originally. I can hear the Hard Drive spinning. Device Manager shows the hard drive but you can't access any information.

Please help as I have very important items on this hard drive which I really need.

Thanks

It sounds like your hard drive is corrupted for the dropping thing. However, fortunately, it also can be detected by your computer. That’s to say, you also have the chances to save it back.
You should try a free hard drive recovery freeware to copy off your important items and format this drive to make it workable. Otherwise, you have to buy a new one. (This free application was found by my friend as his Samsung hard drive was logically damaged form some reason. In order to access his data inside it, he tried this freeware and finally got back all his data. If you want to try it, you can visit it there: -http://blog4mark.blogspot.com/2012/11/how-to-repair-cor...)

PS: You are supposed to make data backups in the future in case of data loss.


I did leave it with a friend yesterday. That is probably what happened. Thank you I will look into buying another to transfer the data off this one then sending it in to be fixed since I still have my warranty.
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May 15, 2013 6:15:07 AM

Chauntel123 said:
Dioddne1234 said:
shazza2013 said:
The other day I managed to drop my external hard drive about 60cm onto tiles. It worked ok after that for about 2 minutes then it kept disconnecting. Now my computer wont read it. The led light is flashing, Under My Computer it shows the Hard Drive there but it says just local disk f: when I had a name for it originally. I can hear the Hard Drive spinning. Device Manager shows the hard drive but you can't access any information.

Please help as I have very important items on this hard drive which I really need.

Thanks

It sounds like your hard drive is corrupted for the dropping thing. However, fortunately, it also can be detected by your computer. That’s to say, you also have the chances to save it back.
You should try a free hard drive recovery freeware to copy off your important items and format this drive to make it workable. Otherwise, you have to buy a new one. (This free application was found by my friend as his Samsung hard drive was logically damaged form some reason. In order to access his data inside it, he tried this freeware and finally got back all his data. If you want to try it, you can visit it there: -http://blog4mark.blogspot.com/2012/11/how-to-repair-cor...)

PS: You are supposed to make data backups in the future in case of data loss.


I did leave it with a friend yesterday. That is probably what happened. Thank you I will look into buying another to transfer the data off this one then sending it in to be fixed since I still have my warranty.


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May 15, 2013 6:18:09 AM

Why would you "Stick it" to the vendor and claim a warranty repair when you clearly dropped the drive and did damage to it? You hurt us all in the marketplace by taking advantage of an unfortunate situation of your own doing.

Man Up ! You dropped it -- you buy a new on
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a c 812 G Storage
May 15, 2013 2:59:45 PM

Some places like BestBuy do offer Accidental damage warranty - for extra $$$ of course. I always tell my customer "Anything you carry you will eventually drop. If you cant afford to buy a new one, get the drop warranty."
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