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WD Passport is recognized but closes and re-opens constantly

Last response: in Storage
January 30, 2013 8:23:12 PM


I bought a 1TB passport and I managed to copy my old computer files to it, but when I have it open on my new computer, which runs off of Windows 8, it loads then closes repeatedly.

It almost seems like there is a loose connection, but it doesn't seem to happen on every computer, just my new laptop.

January 31, 2013 12:03:50 AM

Weak power? Have you updated your driver?
a c 272 G Storage
January 31, 2013 1:38:09 AM

If it's a power issue, try a USB Y-cable. This will pick up power from two USB ports.