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WD My Passport Essential se 1tb problems

Last response: in Storage
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January 31, 2013 4:30:45 PM

Hello,
ANY knows how i can get around this WD, it suddenly just stoped being detect.It spins and beeps some sound, the light keeps blibking on it.
WD smartware software gave me this report
Test Option: QUICK TEST
Model Number: WD My Passport 0740
Unit Serial Number: WXH1C1211887
Firmware Number: 1007
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 05:44:07, January 31, 2013

Test Option: EXTENDED TEST
Model Number: WD My Passport 0740
Unit Serial Number: WXH1C1211887
Firmware Number: 1007
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 05:44:14, January 31, 2013


Test Option: WRITE ZEROS
Model Number: WD My Passport 0740
Unit Serial Number: WXH1C1211887
Firmware Number: 1007
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: COMPLETE
Test Time: 05:44:52, January 31, 2013


whats going on here?
March 12, 2013 12:24:25 PM

I have exactly the same problem, can anyone help? I've even tried updating the firmware, but the firmware updater just continues forever without completion (have disable all virus/malware protection, etc). If anyone can help it would be greatly appreciated - the other solutions I've seen consist of flukey on unrelated actions that don't affect my problem at all. There must be more of us out there, hasn't anyone solved this in a consistent, replicable manner?
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July 29, 2013 2:38:25 AM

Has anyone managed to fix this problem? I have the same issue.
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July 31, 2013 10:42:56 AM

I have the same problem with the same external drive. Still searching for a solution.
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October 9, 2013 12:02:18 AM

Duncan Robinson said:
I have the same problem with the same external drive. Still searching for a solution.


I am also searching for the same solution .. can any one knows about that please tell me
and Call me +918105810543
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October 19, 2013 5:43:53 AM

Hi,
I had the same problem. I solved it with a very uncommon treatment. I placed my hard drive in my freezer. Yes, in freezer or an ice compartment of refrigerator! After ten minutes I attached it to my PC and Bingo!
Luckily I saved all my files immediately because a few Weeks later I faced the same old problem. Now I use my drive just for non important files.
I hope you can save your files by this method.
The reason I tried this odd method was that I thought may be it's the temperature of my room, it was summer and my brand new drive was always on my desk, no shocks, no viruses, no misuses.
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