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Why does the cd drive not work on my laptop

Last response: in Windows 7
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Anonymous
a b \ Driver
a b D Laptop
a b $ Windows 7
November 14, 2011 10:21:12 AM

Hello,
I bought a laptop about 2 years ago and it had windows vista on it. About 2 months ago I had windows 7 installed (it was a clean install) now the cd/dvd drive will not read anything and I am unable to install microsoft office 2007

More about : drive work laptop

a b \ Driver
a b D Laptop
a b $ Windows 7
November 14, 2011 1:23:52 PM

Quote:
Hello,
I bought a laptop about 2 years ago and it had windows vista on it. About 2 months ago I had windows 7 installed (it was a clean install) now the cd/dvd drive will not read anything and I am unable to install microsoft office 2007



Insert a media into drive. Check that the drive is seen in disk management, and it has a drive letter assigned. Click All Tasks if no drive assigned.
February 13, 2012 1:03:46 AM

ksiemb said:
Insert a media into drive. Check that the drive is seen in disk management, and it has a drive letter assigned. Click All Tasks if no drive assigned.


I had exactly the same situation. I did what ksiemb wrote with a slight difference. I opened the start menu and typed "Disk management" and clicked enter. A window opened. I couldn't see the CD-drive in it but also I couldn't see "All Tasks" but I clicked on the tab "Action" in the menu and then selected "Re-scan Disks". The CD-drive then appeared in the list and I right-clicked on it and selected "Explore CD".

All CDs have opened normally after that. Bless you, ksiemb!
!