/ Sign-up
Your question

Cannot Access External 500GB Hdd at all! Help!

  • Hard Drives
  • NTFS
Last response: in Storage
February 5, 2013 6:38:28 PM

Ive tried a few getdataback programs and such but i cannot seem to access anything on the drive
I even tried accessing it in Linux and i got this message:
Error mounting /dev/sdb1 at /media/mint/NUGGET: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177" "/dev/sdb1" "/media/mint/NUGGET"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
Failed to read of MFT, mft=6 count=1 br=-1: Input/output error
Failed to open inode FILE_Bitmap: Input/output error
Failed to mount '/dev/sdb1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.
Please help Im really lost
I cannot detail the harddrive make or model as it was issued to me from school and it has no brand or anything written on it.

More about : access external 500gb hdd

February 5, 2013 6:46:13 PM

it is a hardware fault. return it to your school and ask for a replacement.
February 5, 2013 7:05:07 PM

Does this drive have any information/data on it you need?
Related resources
February 6, 2013 2:52:01 AM

Just alot of junk ive downloaded over the years that i wouldnt mind losing if i couldnt get it back but i would still like to use it
February 6, 2013 12:52:01 PM

Was this drive connected to the computer you are using now, and are all the drivers present and up to date?