Help with printer installation

Hello,
We had a printer working fine..now it is gone, and when we try to re-install we are told the printer spooler service is not running,. We are on Xp. how can we fix this? Thanks!
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More about help printer installation
  1. Unplug printer.
    Uninstall everything printer related from All Progs.
    Download the latest printer software from the manufacturers website.
    Re install following instructions.

    Hope this helps.
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