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Is my 5850 defective? mouse has artifacts

Last response: in Graphics & Displays
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September 9, 2010 2:50:13 PM

Hello,

This is my setup:

i7930
x58a ud3r
2 x 1gb sapphire 5850 with vapor x
corasiar hx 750w
gskill 3x2 ripjaws


I'm running on w7 pro 32 bit.


Im getting artifacts on my mouse cursor. Does that mean that my cards are defective?
http://farm5.static.flickr.com/4131/4974257652_c30fc0f2ec_m.jpg
http://farm5.static.flickr.com/4091/4973640385_b365fd87a6_z.jpg

http://farm5.static.flickr.com/4154/4973640695_0e944fb01e_z.jpg


Do you have any suggestions what should I do? Does anyone here know what this is?

Thanks
September 9, 2010 2:53:34 PM

okay im having trouble with the links maybe i can share it to you. just hit me thanks
a b U Graphics card
September 9, 2010 3:11:50 PM

-- Are there any yellow question marks or exclamation points when you open Device Manager? If so, make sure you install the drivers.
-- Check your video card temps, you may need better ariflow in the case.
-- If you have OCed your 5850, try using reducing to stock.
Related resources
September 9, 2010 3:16:16 PM

My cards are not oced. The temps went as high as 70, but thats about it. No question marks on device manager. I am using cm 922.
a b U Graphics card
September 9, 2010 3:23:35 PM

It could be that your are having a problem with overheating. Due to you using a crossfire setup I would check to make sure that your cards arn't running to hot. Also, have you tried running games, do you get artifacts during gaming, or just on the desktop.

Note: I was unable to open the links and therefore had to make some assumptions.
a b U Graphics card
September 9, 2010 3:25:42 PM

Other options are to try a different mouse if possible to determine if it is a card problem or a mouse issue. If there are still probems with a different mice then you may have a graphics card driver issue. Try reinstalling the drivers, and if that doesn't work try a different version of driviers. I found 10.4 to work the best for my Crossfire setup. What version of drivers are you currently using?
September 9, 2010 3:28:02 PM

Links are okay now.

I got it while playing sc2. When I exit the game its still there but when restart my pc its back to normal. My temps went as high as 70 while playing. All the settings are on stock. My rig looks like this by the way.

http://farm5.static.flickr.com/4137/4970984089_e0f68810...
September 9, 2010 4:09:07 PM

okay so the max temp i got was 63 then it happened again.
September 9, 2010 4:11:08 PM

My first card was the 5770. I never got this problem. Only when i shifted to 5850.
a b U Graphics card
September 9, 2010 4:45:45 PM

Did you reinstall the drivers when you shifted to the 5850? If not, do a complete uninstall and then reinstall the drivers.
September 9, 2010 5:41:48 PM

Okay new development. I took one of the 5850s out and it didnt happen anymore. I just installed it and not uninstall.
a c 125 U Graphics card
September 9, 2010 6:22:48 PM

I'm pretty sure it's more of a windows thing, and you mention it happens after SC2, which is something I also get from that game. Never, ever happens elsewhere. SC2 does something funny lol. I don't think it's really related to the cards.

You can see here a lot of people are having it on different cards. Appears to maybe be an ATI/Win 7 driver issue of some sort:
http://www.tomshardware.com/forum/277133-33-mouse-point...
September 9, 2010 6:35:06 PM

I would do a full uninstall before installing any new device.
September 14, 2010 3:13:06 AM

My Toxic 5850 does the exact same thing in StarCraft II, just like yours. I blame crappy drivers.
September 16, 2010 12:48:07 AM

Newsflash!

When I start my pc one my 5850s runs high fan speed and the card does not display anything to my monitor. What does this mean. The fans just runs really fast.
a b U Graphics card
September 16, 2010 12:55:24 AM

It's not overheating. It's a SC2-driver issue.

I get that problem on my rig with a 5850 as well.
September 16, 2010 1:01:38 AM

This one is different now my rig is only recognizing one card.
September 21, 2010 4:26:17 PM

I updated all my drivers. I was able to run both cards smoothly. I ran 3dmarkvantage. I only got 18800 as my score is there a way to make performance better?
a c 125 U Graphics card
September 21, 2010 6:18:24 PM

overclocking...

18800 gpu score or overall? Overall takes cpu into account a well.
a c 125 U Graphics card
September 23, 2010 3:40:29 AM

Yep pretty good score
September 27, 2010 12:26:31 AM

how can i improve it?
a c 125 U Graphics card
September 27, 2010 4:32:19 AM

Overclocking, of course. There's quite a bit of info and threads on how to do it here at Toms
September 27, 2010 5:12:09 AM

I have vapor x cards. These cards are locked i think. Are there any other ways like tweaks or settings? My goal was to have high performance parts so that I dont have to over clock anything.
a c 125 U Graphics card
September 27, 2010 2:43:19 PM

You can definitely over clock them. Get MSI Afterburner, and in it's config file change "unofficial overclocking = 0" to "= 1" then you should be good to try overclocking.

Of course you don't have to. Like I said that was a pretty good score. But the only way to increase it is overclocking. The question is, do you notice your framerates are lower than you'd expect in the games you play? I decided to overclock my reference model Sapphire 5850s, I run them at 870/1200 all the time and if I really want I have a profile for 985/1210 for benchmarks.

Vapor X cards only give a small overclock at stock... it's really nothing much. IMO their main advantage is the good cooling so that you have a higher thermal overhead for overclocking. I can't run FurMark with 985/1210 because my temps will get too hot, but in games and benchmarks they stay reasonable.

Just as an FYI, this is my Vantage score:
September 27, 2010 2:49:40 PM

I have afterburner. The max i can do is 775 mhz. Thats the only tweak I can do. It wont allow me to increase voltage or increase the shader clock.
a c 125 U Graphics card
September 27, 2010 2:57:53 PM

And did you change the config file? If you didn't, it will be limited to the same max as in CCC's ATI Overdrive.

ATI cards don't have shader clocks.

Voltage apparently is locked, but you should still get at least 850 core and 1150-1250 memory clocks. Unfortunately you can't unlock voltage because it's a physical component on the PCB that regulates it.

You might be able to adjust it, I don't know if it works or not on locked voltage cards, by using RBE (Radeon Bios Editor). I used this to edit my 5850 BIOS many times, and doing this I flashed my cards so that their 3D clocks are 870/1200 but they still drop to 157/300 at idle (I'm hoping you noticed after you bumped your clocks in Afterburner that they idle at 400/900). Within the editor, I can manually adjust the voltages so that at 870/1200 it can use whatever I want - this would be handy if I wanted, say, 960/1200 I could just set the voltage to 1.18 or whatever it takes.

Anyway, editing the BIOS can be tricky so don't get into that unless you do a bit of research on it. RBE and the flashing tools, ATIFlash or ATIWinFlash, are both available from www.techpowerup.com along with tutorials.
October 25, 2010 4:44:45 AM

@ People suggesting it's a sc2-driver issue

I'm sad to tell you all that's not the case, at least not seeing as I'm having these cursor issues in three different games.
Heroes Of Newerth,
Starcraft II - Wings Of Liberty, &
Mass Effect 2

They mainly occur if I move my cursor swiftly down into the bottom right corner, and only way to restore it so far has been to restart computer - Highly annoying.

I've found and downloaded this hot-fix: http://support.amd.com/us/kbarticles/Pages/Grey-screen-...
And since then it havn't arrived at least, I can't say it's a fix yet though, because the bug (Or whatever to call it) only occurs occassionally. Not every time.
October 25, 2010 4:45:12 AM

(Hmm, seems I awokened a dead thread... Damn google.)
!