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Can't insert DVD/CD

Last response: in Storage
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February 7, 2013 5:49:19 PM

http://www.youtube.com/watch?v=RPEGvFm9vzg&feature=yout...

I've had this for quite some time and have never got to it.

Anyone else had this before?

It's the Acer Aspire m3970.

Thanks

More about : insert dvd

a c 122 G Storage
February 8, 2013 2:48:29 AM

Is the drive showing up in Device Manager? Correct me if I'm wrong but I'm assuming no discs are being recognized.
February 8, 2013 12:08:27 PM

I'm guessing this is the one?

http://prntscr.com/rzfs9

Anything I could do if its no dics being recognized?

Thanks
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a b G Storage
February 8, 2013 12:38:35 PM

I've had SATA drives appear dead only to come back when the connectors are re-seated. I think this is a design flaw in the SATA connector system. The contact area is too small with not enough pressure.
February 8, 2013 3:47:22 PM

Is there any way of solving this problem?

Thanks
a c 812 G Storage
February 8, 2013 10:40:12 PM

With the amount of noise the drive seemed to be making I would suggest just replacing it.
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