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Just purchased a new hdd and can't install windows 7

  • Hard Drives
  • Windows 7
  • Storage
Last response: in Storage
February 8, 2013 3:09:19 AM

My hard drive was damaged and I receive a message saying disc error press ctrl-alt del. So I purchased a new hdd. Now my issue is installing my windows 7 Os to the new hdd. I have a product key from the Acer Aspire 5560 I bought less than a year ago. Any feedback would be greatly appreciated. I have tried contacting customer support and every time I explain the situation I miraculously get hung up on. (like 10 times)

Thanks in advance

More about : purchased hdd install windows

a c 82 G Storage
a b $ Windows 7
February 8, 2013 11:17:50 AM

You need to restore your Windows 7 OS by booting your Acer from the Factory Recovery Discs which will also install all the necessary drivers.

If you didn't make a set of Recovery Discs when your Acer was working okay, or you didn't get a set of Recovery Discs with the laptop, you may be able to order a set from the Acer Store online.

For USA:

For UK: No online ordering service available for Recovery Discs. You must contact Acer Support by phone on 0871-760-1000
February 14, 2013 11:00:24 PM

Thanks I went out and purchased the disc from a local church shop for $5 dollars. Trying to get in contact with Acer was impossible. Thanks for the time and help
October 27, 2013 3:53:12 AM

Can't? What part of the installation isn't working? Has it been correctly formatted? Is the windows key valid? Are you trying to boot from the blank HDD? Question seems a bit vague...