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Rear panel sound jack not working

Last response: in Motherboards
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September 27, 2011 10:51:48 AM

I've got a Gigabyte GA-Z68MA-D2H-B3 motherboard, and I can't get the rear panel sound connector to work. I've reinstalled all the 'audio' drivers in device manager and downloaded the latest audio driver from the Downloads website but nothing seems to be working.
a b V Motherboard
September 27, 2011 1:58:10 PM

might sound like a simple suggestion but make sure its in the green socket-i have seen people sticking it in the blue socket because they couldnt see properly behind the tower unit--especially if they are groping about under a desk
September 27, 2011 2:08:58 PM

yes i'm sure its the green socket :) 
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a b V Motherboard
September 27, 2011 2:22:30 PM

fair enough --its always best to check the simple things first--2nd simple thing to check is the speakers or headphones you are using--do you know they definately work? and if they are powered ones is the power on and if they have volume control is it turned up

after that you should look to see if your sound device is being detected by windows--control panel--sound--playback devices
September 27, 2011 3:00:37 PM

yes they definitely work.

it doesn't appear under playback devices
a b V Motherboard
September 27, 2011 3:03:05 PM

does it appear in device manager?
September 27, 2011 3:27:26 PM

mcnumpty23 said:
does it appear in device manager?


i'm not sure. i don't think i see it.

a b V Motherboard
September 27, 2011 3:30:30 PM

is it windows 7 32bit?
September 27, 2011 3:32:47 PM

64 bit
September 27, 2011 3:42:14 PM

yes

yes

built it myself. front audio doesn't work because the front panel audio connector fell off and its a pain in the ass to put it back so i've just left it off for now. i might try again later... but i would prefer the back panel to work
a b V Motherboard
September 27, 2011 4:00:49 PM

cant think of anything else to check--except have you tried a linux live cd like ubuntu? if that gives you sound then at least you will know its a software problem and not hardware
September 27, 2011 4:37:28 PM

shokwaav said:
yes

yes

built it myself. front audio doesn't work because the front panel audio connector fell off and its a pain in the ass to put it back so i've just left it off for now. i might try again later... but i would prefer the back panel to work


Intel video audio? Are you using hdmi? Is your audio defaulting to hdmi instead of you onboard? Check in sound playback in control panel. Good luck
September 30, 2011 12:39:52 PM

reedo_39 said:
Intel video audio? Are you using hdmi? Is your audio defaulting to hdmi instead of you onboard? Check in sound playback in control panel. Good luck


sorry for the late reply...

yes intel video audio. yes i'm using hdmi to connect my screen. it defaults to AMD HDMI Output.

Speakers are not under playback devices. here's a screenshot
!