Sign-in / Sign-up
Your question

My Seagate External Hard Drive is making clicking noises and won't connect to th

Tags:
  • Hard Drives
  • Connection
  • External Hard Drive
  • Seagate
  • Storage
Last response: in Storage
February 13, 2013 5:18:02 AM

My Seagate External Hard Drive isnt connecting to my computer. Even though it turns on I hear this clicking noise for a few seconds. Then it turns off for a bit but then turns back on but I could tell it isn't running properly, what should I do?

More about : seagate external hard drive making clicking noises connect

a c 82 G Storage
February 13, 2013 6:11:48 AM

The drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.

If it's still covered by warranty, contact Seagate about returning it for a replacement. Personally I have no respect for Seagate external drives. Three of them have failed on me in the past 2 years.

My WD drives have been much more reliable.
m
0
l
May 27, 2013 1:26:25 PM

phil22 said:
The drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.

If it's still covered by warranty, contact Seagate about returning it for a replacement. Personally I have no respect for Seagate external drives. Three of them have failed on me in the past 2 years.

My WD drives have been much more reliable.


I have a brand new WD 2 tb harddrive. I mean brand new have had it for two weeks maybe, but I literally just took it out of the box for the first time today and was transferring files onto it for an hour or so. I got to a file that was 30+ gb and it just stopped copying the file over. So I rebooted and tried again, and then it was taking 10 minutes+ to copy files that were only 100 mb or so. So I rebooted and tried a third time and the computer wouldn't recognize it at all and began making the clicking noise every 2 or 3 seconds. I didn't do a thing other than take it out of the box and placed it on the desk and connected it to the computer. So I don't know if WD drives are anything to swear by.
m
0
l
Related resources
September 12, 2013 12:45:38 AM

Its your power supply on pc or the external HDD power supply is low... been having same prob wen i connect mine to pc, untill i unplug a usb keyboard or my usb wifi stick, the HDD starts up.... time to upgrade PSU... hope this helps :) 
let me know if all goes well : romlanco213 @ h o t m a i l . c o m
m
0
l
February 12, 2014 5:39:34 AM

romlanco said:
Its your power supply on pc or the external HDD power supply is low... been having same prob wen i connect mine to pc, untill i unplug a usb keyboard or my usb wifi stick, the HDD starts up.... time to upgrade PSU... hope this helps :) 
let me know if all goes well : romlanco213 @ h o t m a i l . c o m


Thank you so much! I had connected my external to a USB extension and heard the clicking. Thought for sure the drive had died! After reading this, I connected it directly to the computer and the drive started right up!

Thanks again!

m
0
l
February 27, 2015 3:18:52 PM

Same thing happened to my Twinmos 1TB hard external hard drive. I've called the shop owner, probably will get warranty as I bought it previous year.
m
0
l
March 30, 2015 4:06:13 AM

I am facing the same issue
my hard drive on connection with laptop is making beeping sound. and its not being recognised. just want to know if this problem can be solved and my data con be recovered or not
m
0
l
a c 459 G Storage
March 30, 2015 4:41:44 PM

beeping is not the same as clicking it usually means that the drive is unable to spin up this could be due to insufficient usb power or head stiction or a seized spindle motor
m
0
l
April 2, 2015 10:15:27 PM

Beeping can also be caused by read heads that have crashed into the ramp and are usually mangled and damaged. If that is the case (and you need the files) that job will require professional head replacement.
m
0
l
August 5, 2015 11:41:02 AM

phil22 said:
The drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.

If it's still covered by warranty, contact Seagate about returning it for a replacement. Personally I have no respect for Seagate external drives. Three of them have failed on me in the past 2 years.

My WD drives have been much more reliable.


Is there a way to recover the data when this happens? Of course this happened to me during the most critical week and I'm preparing my final assignments for graduation next week. I'm desperate and need the data on the drive. I bought this hard drive about 2 months ago. I'm absolutely nauseated that it died when I need it the most. All my work from the last several months is inaccessible and I have to go off memory.
m
0
l
August 13, 2015 8:52:31 AM

I used another USB cable, and it is working
m
0
l
September 28, 2015 8:37:34 PM

I have the same problem. There is a clicking sound but it does not show up on my computer. There is a clicking sound but then it stops. Is there anything I can do? I will pay to get the information off as I really need it! Can a professional recover my data or is it lost forever. It was just working fine a couple days ago. I have a macbook and tried connecting it to two other macbook computers.
m
0
l
a b G Storage
September 28, 2015 8:48:47 PM

macgirl_k try another USB cable or if that doesn't work you can try taking the actual hard drive out of the external enclosure and then trying it in another enclosure to see if it reads it. I have seen a lot of external drives where it is the enclosure itself that has gone bad (there is a small circuit board in there).
m
0
l
November 17, 2015 9:44:50 AM

phil22 said:
The drive is damaged. The clicking noise is the sound of the read/write head trying to free itself from the platter where it's trapped. This will almost certainly have damaged the head and the platter because they should never touch each other.

If it's still covered by warranty, contact Seagate about returning it for a replacement. Personally I have no respect for Seagate external drives. Three of them have failed on me in the past 2 years.

My WD drives have been much more reliable.


i have the SRD00F2 3 TB external hard drive and i was in the middle of chkdsk and i cancled it and tried to schedule one on reboot but after i canceled, when i clicked on it i get "access is denied" from where it had been made to chkdsk while my laptop is still on. after restart now i get the rythmatic clicking for 5-10 seconds and it doesn't power on. ive tried a different laptop with original usb cord and new usb cord on current laptop. still nothing
m
0
l
December 19, 2015 4:33:28 PM

Asian780 said:
My Seagate External Hard Drive isnt connecting to my computer. Even though it turns on I hear this clicking noise for a few seconds. Then it turns off for a bit but then turns back on but I could tell it isn't running properly, what should I do?


Saw on another board that this was due to the drive not getting enough power. Mine was connected through the cable it came with, to an extension cable, to a USB hub, to the PC. Moved it to being directly connected to the PC with the cable it came with, and it stopped ticking and started working.

Can't guarantee that is the only cause, but it was a simple change that worked for me.
m
0
l