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USB drive won't connect on XP computer

Hello,

I have a Seagate USB external hard drive that connects fine to my Windows 7 computer, but I can't get it to show up on my Windows XP computer.

I can hear the tone you hear when a USB device connects, but I can not see the hard drive when I check under My Computer or Explorer.exe.

Can someone tell me how to get this drive to show up on my XP computer?

Lawrence
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  1. lkeeney said:
    Hello,

    I have a Seagate USB external hard drive that connects fine to my Windows 7 computer, but I can't get it to show up on my Windows XP computer.

    I can hear the tone you hear when a USB device connects, but I can not see the hard drive when I check under My Computer or Explorer.exe.

    Can someone tell me how to get this drive to show up on my XP computer?

    Lawrence



    Is there an exclamation point in device manager after the connect?
  2. jnkweaver said:
    Is there an exclamation point in device manager after the connect?


    No, everything looks normal in the device manager.
  3. Best answer
    lkeeney said:
    No, everything looks normal in the device manager.


    Does the drive show in device manager? If so change the drive letter of the USB device. It may be a drive letter conflict.
  4. jnkweaver said:
    Does the drive show in device manager? If so change the drive letter of the USB device. It may be a drive letter conflict.


    I am a photographer with very limited knowledge of computers, so I don't understand when you say "change the drive letter of the USB device".

    If it would help understand my problem, I have two links that show my problem.

    This first image shows the USB connected hard drive in my Device Manager:
    http://www.lawrence-nv.us/4-3/Drive-1.jpg

    The second image shows the list of drives in explorer.exe and the USB drive is not showing up here:
    http://www.lawrence-nv.us/4-3/Drive-2.jpg
  5. Make sure the drive is connected.

    Open disk management this link will show you how http://pcsupport.about.com/od/windowsxp/ht/disk-management-xp.htm

    Then change the drive letter of the external drive to something J,K,L, etc. Just make sure it is not one of the letters that is showing up in explorer. Follow this link to see how http://pcsupport.about.com/od/tipstricks/ht/changedriveltr.htm

    Let me know if it works
  6. jnkweaver said:
    Make sure the drive is connected.

    Open disk management this link will show you how http://pcsupport.about.com/od/windowsxp/ht/disk-management-xp.htm

    Then change the drive letter of the external drive to something J,K,L, etc. Just make sure it is not one of the letters that is showing up in explorer. Follow this link to see how http://pcsupport.about.com/od/tipstricks/ht/changedriveltr.htm

    Let me know if it works


    This worked perfect.

    What had happened is the USB connected drive letter was assigned to drive "G", and that previously was assigned to my Drobo, so it was listed as Drobo in explorer.exe.

    I now have access to the files on this new USB drive.

    Thanks for sticking with me on this problem.

    If you are interested in seeing any of my photographic work, you can check out my website here: www.lawrence-nv.us. There are more recent photos on my Blog page on this website.

    Lawrence
  7. Glad that worked out for you.
  8. Best answer selected by lkeeney.
  9. lkeeney said:
    Hello,

    I have a Seagate USB external hard drive that connects fine to my Windows 7 computer, but I can't get it to show up on my Windows XP computer.

    I can hear the tone you hear when a USB device connects, but I can not see the hard drive when I check under My Computer or Explorer.exe.

    Can someone tell me how to get this drive to show up on my XP computer?

    Lawrence


    Here is the 100% working solution !!!

    No need to make any partitions in your External Hard Drive and No need to shift to exFAT or FAT32 also...

    You will get a full NTFS External Hard Drive that will work in Windows XP and higher and also in all TVs...!

    Follow this link, its a full video tutorial on YouTube by me... And ya its simple also...

    https://www.youtube.com/watch?v=nFpS_ywHI70
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