Can't access CDROM after Win98 Upgrade

Archived from groups: comp.sys.laptops (More info?)

Hello Folks

I've recently picked up an old Dell CPi laptop (PII-233) that had Windows 95
installed. I thought I'd upgrade it to Windows 98, since that's about all
the little PII would be able to handle. I first went to the Dell website and
upgraded the BIOS to the latest that they had, then popped in my Win98
Upgrade CD into the CDROM drive in the modular bay. The CD was read and the
upgrade proceeded flawlessly. Unfortunately after the final reboot, when I
went to press the button on the drive to eject the disk, it wouldn't pop
out....odd.

I then went to Windows Explorer and the CD drive showed up as drive D: just
as I'd expect, but when I'd left-click on it, I receive the "Drive not
accessible Retry/ Cancel" message box....hmmmm. Right-clicking on drive D:
and selecting the "Eject" option popped the Win 98 CD right
out...hmmm....weird. Popped in another CD and the same things took
place...."Drive not accessible".

A check of Device Mgr in the System folder of Control Panel shows the CDROM
(a Torisan (Sanyo) CDR_U200) and Properties reveal that "the device is
working properly"....uh huh. Under the Driver tab, it says that no drivers
are required or have been loaded for the device. I decided to run Setup and
see if the BIOS saw the drive...yup...listed in the modular bay and it's the
second drive (after the floppy) in the boot sequence, though its access led
never illuminates at power-up.

I've since been to the Dell site and loaded (via external floppy) every
update that they had available (real-mode DOS drivers, IDE updates etc), but
I still can't access the drive ! ? I've looked for specific Win98 drivers
for this CDROM, but haven't been able to locate one. Went to the Microsoft
Knowledge Base which suggested changing the properties on the IDE controller
from Default to Enable both channels...didn't work.

I'm really scratchin' my head over this...any ideas?

TIA

Pete D