Unable to eject disc from laptop! Help!

Hello,
I have a Samsung 700Z laptop with Windows7. I'm unable to eject a disc that I was attempting to rip to iTunes. The rip never happened, and the CD won't eject. Upon troubleshooting I was informed that there is an issue with my MATSHITA DVD-RAM UJ8A7AS driver. I was prompted to reinstall the driver from my computer, but the attempt was unsuccessful. What do I do? Can I install this driver from an online website?
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More about unable eject disc laptop help
  1. See if it ejects the disc during boot, right after the BIOS post, press the ejection button... If it doesn't eject, optic drives have a small pin size hole to eject the media with an unfolded paper clip. Read the exact procedure.

    Laptop DVD Tray Won't Eject - How To Open A CD Or DVD Drive
    http://www.fonerbooks.com/laptop12.htm

    Is the laptop brand new? Is Automatic Updates enabled? If it's not, it may be blocking the driver installation... I know this can happen in Windows 7 if the first Automatic updates have not yet installed, once this is resolved, driver installations can be done either automatically or manually.
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