Hello,
I just built a new system:
ASUS P8Z68-V PRO board - new 0902 BIOS installed, along with all ASUS chipset & driver sw.
Intel i5 2500K CPU
Patriot Gamer 2 Series 8GB DDR3 1600 (2x4GB)
OCZ ZS Series OCZ-ZS750W 750W Power Supply
Gigabyte GeForce GTX 550 Ti video card
Cooler Master Hyper 212 Plus CPU cooler
Windows 7 64-bit, SP1
I have two external USB 2.0 hard drives that were working just fine on my other machine. When I plug them into the rear USB 2.0 ports on the MB, they seem to randomly connect and disconnect, and not at the same time, typically when they are being accessed. In device manager, I've disabled power savings on all USB root hubs. In advanced power settings, I've disabled USB selective suspend.
This is not happening with any other USB attached devices (mouse, keyboard, webcam). I know, because when it happens on the drives, I hear those USB connect/disconnect sounds. I've tried moving the drives to different rear ports, but no change. Some times, after rebooting, one or both drives does not come online. If they do, I get a popup asking if I want to explore contects, etc.
One of the drives has a double USB connector on the cable for additional power. It would not run at all if both USBs were not plugged in.
I did find a Microsoft KB and hotfix related to these exact symptoms back in 2009. However, it was specifically for an NVIDIA chipset, and was incorporated into Win 7 service pack 1, which I have installed.
Any ideas on next steps? Thanks.
I just built a new system:
ASUS P8Z68-V PRO board - new 0902 BIOS installed, along with all ASUS chipset & driver sw.
Intel i5 2500K CPU
Patriot Gamer 2 Series 8GB DDR3 1600 (2x4GB)
OCZ ZS Series OCZ-ZS750W 750W Power Supply
Gigabyte GeForce GTX 550 Ti video card
Cooler Master Hyper 212 Plus CPU cooler
Windows 7 64-bit, SP1
I have two external USB 2.0 hard drives that were working just fine on my other machine. When I plug them into the rear USB 2.0 ports on the MB, they seem to randomly connect and disconnect, and not at the same time, typically when they are being accessed. In device manager, I've disabled power savings on all USB root hubs. In advanced power settings, I've disabled USB selective suspend.
This is not happening with any other USB attached devices (mouse, keyboard, webcam). I know, because when it happens on the drives, I hear those USB connect/disconnect sounds. I've tried moving the drives to different rear ports, but no change. Some times, after rebooting, one or both drives does not come online. If they do, I get a popup asking if I want to explore contects, etc.
One of the drives has a double USB connector on the cable for additional power. It would not run at all if both USBs were not plugged in.
I did find a Microsoft KB and hotfix related to these exact symptoms back in 2009. However, it was specifically for an NVIDIA chipset, and was incorporated into Win 7 service pack 1, which I have installed.
Any ideas on next steps? Thanks.