Powercolor customer support

[ritwiksondhi]

Hello,
I bought PowerCololor 5570 one day before... I formatted my existing operating system and installed Windows 7 64 Bit..then I installed my motherboard drivers and ATI driver...and after that I'm facing continuous crashes...My system freezes again and again.

My PC config is :
AMD X2 7750 BE
Gigabyte AM2+ motherboard
4gb RAM
500 GB HD
450 Watt PSU

 

[wa1]

Have another PC? So you can try your card in another PC, just to make sure whether it's okay or DOA...

 

[ritwiksondhi]

Have another PC? So you can try your card in another PC, just to make sure whether it's okay or DOA...

Na...I dnt have another PC but 2 laptops...and the card definitely would not fit there...

 

[ritwiksondhi]

What video card did you have before?

Maybe your power supply is failing.

I didn't had any external card...all I had was an Onboard Nvidia 6100...something like that

 

[ritwiksondhi]

Did you disable the onboard video in the bios and remove the Nvidia graphics drivers?

I formatted my "C" drive so there won't be a driver issue...about Disabling in BIOS...I didn't do that.
Let me try.

 

[ritwiksondhi]

The Onboard card was automatically disabaled, so I didn't have to do anything.

Any more suggestion people...I'm tired of my display now. I had to uninstall ATI driver and now I've to work on my 20" TFT with 800X600 resolution...

Please Help.

Thanx.

 

[ritwiksondhi]

Try installing 10.4 Catalyst.

Thanks, I'll try that.

Anyways if that won't work I'll get the card replaced. Though it's unlikely that a brand new card could have such issue.

 

[ritwiksondhi]

Try installing 10.4 Catalyst.

Nope...even that didn't work... may be getting it replaced is the best option.