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WD 2TB HDD can't be found...

Last response: in Storage
February 22, 2013 12:13:47 AM

My WD 2TB HDD stopped working, it woll not show in Device manager or Disk management.(Originally it was an external HDD that i took out of case and docked to the Widow) Windows 7 did not install the drivers at all, so i cannot use it. Thermaltake has no drivers on their site, and have been absolutely no help at all. I took it to Best Buy and tried to have my data recovered, but their docking station didn't work either. I need aid in this endeavor.
SN for HDD:WCAZAE050373

More about : 2tb hdd found

a b G Storage
April 16, 2013 2:42:00 AM

first off almost all WD External Drives have an encryption. are you sure it is not being seen in disk management? or it is being seen but only as RAW or Unallocated space?