Our external harddisc has to be formatted before we can us it agian
But all our movies and photo,s of the childeren on it are lost then.
Who know how we can safe the movies and photo,s and get it from the harddisc befoire we have to format it?
Perhaps, a free hard disk recovery tool is what you are looking for: http://not-formatted.blogspot.com/2013/02/recover-data-...
Do you save some new files on the same drive?
The new saved files will rewrite your original data and erase it forever. So, you should stop using it right now.
In the future, you are also supposed to copy all your important data at least on two separate drives in case of similar problems.
Does the hard drive still shown in your computer as a drive letter like E:? If not, you may try to go to device manager and see whether it is detected by computer. Try to assign a drive letter to the external hard drive http://goo.gl/r8Hf4D
You may try to recover data from the hard drive when you see that hard drive shows as a drive letter on computer. here's the guide you can follow http://goo.gl/EdqQgo