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790fx-gd70 Questions

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February 7, 2011 3:19:06 PM

I built a 790FX-GD70 AMD 6 core system and even though the date of manufacture on the motherboard was 9/28/2010 they only installed the 1.0 bios on the board. It has 16 GB of DDR3 memory.

Now I'm getting blue screen's of death all over the place and when I called MSI and spoke to Gunga Din at tech support they tell me that there is no way to update the bios with the 6 core CPU installed!

I find that ridiculous and think there has to be some way to upgrade the bios in this machine short of buying a 2 or 4 core processor just so I can update the bios and then re-install my 6 core back into the computer?!?

Does anyone have an idea how to accomplish this because so far everything I've tried has failed miserably and I don't want to pay MSI a deposit of $180 to send this motherboard back to them and wait 8 weeks for them to send me a new one with the updated bios on it!

This is a business computer and I can't afford to take this machine down for 8 weeks and feel that MSI should have considered this problem before putting a motherboard on the market knowing that their bios couldn't handle the full capabilities of the AMD 6 core processor! I think it's highway robbery that they expect me to pay for the same motherboard twice to fix THEIR problem, wouldn't you agree?

Please let me know if there is another way to upgrade the bios?

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February 7, 2011 3:22:40 PM

StephanieD said:
no way to update the bios with the 6 core CPU installed!
Was there any mention of using old, inexpensive single or dual core CPU to do the BIOS update then re-install the hex core CPU?
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February 7, 2011 3:23:52 PM

Check the MSI product page for the CPU supports list. Buy the cheapest processor on the list supported by the BIOS version currently installed on the board. Keep the $40 processor as a spare part for your important machine.
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February 7, 2011 4:03:38 PM

StephanieD said:
I built a 790FX-GD70 AMD 6 core system and even though the date of manufacture on the motherboard was 9/28/2010 they only installed the 1.0 bios on the board. It has 16 GB of DDR3 memory.

Now I'm getting blue screen's of death all over the place and when I called MSI and spoke to Gunga Din at tech support they tell me that there is no way to update the bios with the 6 core CPU installed!

I find that ridiculous and think there has to be some way to upgrade the bios in this machine short of buying a 2 or 4 core processor just so I can update the bios and then re-install my 6 core back into the computer?!?

Does anyone have an idea how to accomplish this because so far everything I've tried has failed miserably and I don't want to pay MSI a deposit of $180 to send this motherboard back to them and wait 8 weeks for them to send me a new one with the updated bios on it!

This is a business computer and I can't afford to take this machine down for 8 weeks and feel that MSI should have considered this problem before putting a motherboard on the market knowing that their bios couldn't handle the full capabilities of the AMD 6 core processor! I think it's highway robbery that they expect me to pay for the same motherboard twice to fix THEIR problem, wouldn't you agree?

Please let me know if there is another way to upgrade the bios?


Hi Stephanie. If your computer is posting and you have a USB flash drive, go to another computer and download the latest BIOS onto the flash drive. Connect it to a USB port and then go into the BIOS and use the the flash utility.
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February 13, 2011 11:23:15 PM

That won't work. As I said I spoke with the MSI techs and they told me that there is NO WAY to update the bios as long the AMD 6 core is installed on the board which is pretty messed up thing for them to do when they designed the stupid motherboard, don't you think?

I already tried to update the bios by using a flash drive and you simply can't do it.

I tried to convince MSI to just send me another motherboard and I'll just send this one back but they refuse to do that which is equally messed up in policy.

I really don't want to invest more money than the $2800 I already have tied up in this thing.

Is there anyway I can fool this thing into thinking it has a lesser processor in it for the update?
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February 13, 2011 11:30:19 PM

u cant fool the computer, but id see if a friend has a am3 processor to test on the board, and update the bios, it doesnt make sense that u cant update the bios , which seems very odd,
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February 13, 2011 11:44:23 PM

Well, then it's a lost cause because I don't have any friends here locally with a spare AM3 processor and even the local repair shops don't have a spare AM3 bench processor they can do it with because I've called every repair shop for a 70 mile circumference. All of them tell me the same thing: SOL.

I know what you mean about it not making sense because I've been working on, building and repairing computers since Tandy Trash 80's in the mid-1970s and I've never heard of such nonsense myself but the final judgement from MSI is that the bios absolutely, irrevocably can't be updated with the AMD 6 core installed in the 790FX motherboard!

Now wouldn't you love to get your hands on the genius who designed the stupid hardware or the moron who decided to send the hardware out into the marketplace knowing full well they advertised it as "AMD 6 core ready"?
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February 13, 2011 11:54:14 PM

This 790FX was manufactured (according to the sticker right there on the motherboard) on 8/28/2010 which means that according to the MSI website that is should have contained bios update 1.6 which would have supported all versions of the AMD 6 core AM3 socket. Instead, the board came with bios version 1.0 so the morons put the oldest version of bios on the board which means they just plain didn't give a crap about quality control.

Now according to the MSI technical support, had the bios version been 1.3 or later then I could update it with the AMD 6 core installed but anything older than 1.3 means that I have to revert to a 4 core or smaller to update the bios.

Nifty neat-o, huh?
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February 13, 2011 11:58:42 PM

nah im not very impressed with this board issue, the best option would be to bring ur pc to alocal shop have them use one of there cpus and upgrade the bios like that, prob be cheaper than buying a cheap 2 or 4 core cpu :p , good luck
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February 14, 2011 12:33:49 AM

Quote:
790FX was released before Thuban which is why it needs a bios revision after launch.


AMD RoXxXors they keepers da socket longerZ!!!

But in all seriousness... I had the same problem with a Gigabyte 790x motherboard. I had to byte the bullet and get a Phenom II X3 720 just to update the BIOS.

Very frustrating.
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February 14, 2011 2:24:04 PM

not even triple channel vs dual channel makes a gig difference, in performance, honestly, and they could of kept making ddr2 which is great and up the megahertz and tighter timings in the same time
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February 17, 2011 2:40:33 AM

iceclock said:
nah im not very impressed with this board issue, the best option would be to bring ur pc to alocal shop have them use one of there cpus and upgrade the bios like that, prob be cheaper than buying a cheap 2 or 4 core cpu :p , good luck


I thought I already addressed that solution when I said that every shop locally said they don't have an AM3 dual or quad on hand to do the job unless I want to order one and then it would be just as cheap to do the job myself!

I would have to buy THEM a dual or quad bench CPU to do the update and I'll be @#$%&*$ if I'm going to donate a new processor to the local repair shop!

Would you?
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February 17, 2011 10:34:30 PM

hmm, ur putting urself a road block , maybe just buy a cheap processor, besides that, i dont know what to suggest u since u dont want to bring it in,
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February 17, 2011 11:27:49 PM

It isn't that I don't want to bring it in. The local repair shops are refusing to do the job unless I want to buy another processor and if I bought a processor I could just it myself.

The whole reason I signed up to this forum was to seek another solution. I'm hoping that someone might come up with up one that DOESN'T involve have me having to buy another processor that is going to sit in a drawer and be useless after I do the bios update.

The whole idea that I have buy a second processor just to update my processor seems as insane as taking a shower with a live 120 volt power cord in my hand.

Doesn't anyone else see that or has the rest of the world gone that insane too?
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February 17, 2011 11:47:04 PM

well, would u be able to buy a new mobo if u cant get ur x6 to work? u dont seem to like my suggestion, so idk what to say honestly
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February 18, 2011 1:44:10 AM

iceclock said:
well, would u be able to buy a new mobo if u cant get ur x6 to work? u dont seem to like my suggestion, so idk what to say honestly



What's a "mobo"?
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February 18, 2011 5:32:52 AM

StephanieD said:

I really don't want to invest more money than the $2800 I already have tied up in this thing.

You spent $2800 and wont spend another $38 to make it work? Come on, just spend the small money and even if you stuck up that cheap processor in your drawer, it would have done its purpose and you will be happily using your new system right away.

PS: mobo means MOtherBOard.
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February 18, 2011 12:03:10 PM

Every penny of that $2800 serves a purpose in my system and I hate to sound like a miser but buying a processor for the sole purpose of simply updating the bios and throwing that processor away is the most ridiculous money I could ever spend in my entire life.

It seems like someone telling me I have to buy an analog TV after owning a High Definition just to watch one television show and then throw the analog out after I watch the one TV show. I don't care how cheap it is; it's still highway robbery! MSI should just send me a new "Mobo" with the updated bios in it since it was their fu-up to begin with, would you agree?
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February 18, 2011 8:19:20 PM

look, u should of done ur research when it comes to the current motherboard, its not ur fault because u dint know, but next time u should make shur the old bios that comes with the board supports x6 cpus right out of the box, honestly maybe buy a cheap processor to update the bios. or possible buy another am3 board, some cost under 60 dollars, maybe ur specific board seems alot of hassle, anyways let me know what u choose, if u dont fix ur problem ur 2800$ is wasted , honestly id recommand a cheap cpu, or motherboard, mobo= motherboard, anways let me know
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February 18, 2011 9:00:05 PM

Actually, I blame MSI because they advertise the board as "AMD 6 core ready".

Now how am I supposed to know they booby-trap the thing with out of date bios?

Like I said before; they screwed this up! They should fix it!
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February 19, 2011 2:00:51 PM

StephanieD said:
Actually, I blame MSI because they advertise the board as "AMD 6 core ready".

Now how am I supposed to know they booby-trap the thing with out of date bios?

Like I said before; they screwed this up! They should fix it!

Good Luck!
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February 24, 2011 10:06:03 PM

by informing urself before buying a mobo, if it has any issues out of the box, sorry to hear ur experiencing problems, but msi makes decent motherboards, oh well, best to luck to u im out of ideas
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