Sign in with
Sign up | Sign in
Your question

Catalyst install program crashes

Last response: in Graphics & Displays
Share
September 24, 2010 12:05:04 AM

Hello,

I have been trying to install the updated Catalyst driver suite from ATI. Every time I try the Manager crashes and stops working. I have uninstalled the old catalyst manager at this point. I don't have any clue on what to do. I'm running win 7 home 64 bit os. I have a Radeon HD 5670 graphics card and I'm just trying to get the updated drivers to see if it helps with the constant crashes I've been having with Civ 5.
a c 189 U Graphics card
September 24, 2010 12:40:02 AM

SO, update your driver with the latest one, if that's not work then try the older drivers like 10.3 or 10.4...
m
0
l
September 24, 2010 1:53:20 AM

I tried that, but it all installs through the catalyst manager. Every time I start the manager, the program crashes.
m
0
l
Related resources
a c 189 U Graphics card
September 24, 2010 2:02:48 AM

Make sure you use Driver Sweeper before installing the new driver from the old one...
Or you can try the manufacturer support driver for your card on their manufacturer site...
m
0
l
October 1, 2010 4:45:12 AM

wa1 said:
Make sure you use Driver Sweeper before installing the new driver from the old one...
Or you can try the manufacturer support driver for your card on their manufacturer site...


I ended up looking and finding out how to install the driver directly through device manager and got it installed. Catalyst control manager though still crashes the second I try to intall it. Don't know what the problem is, but as long as I am able to get the new drivers in, that's really all I care about. The control center does have some tweaking things in it, but it's not the end of the world if I don't get access tho those.
m
0
l
October 1, 2010 6:53:18 AM

For ATi driver installation, you need to cleanly uninstall the old driver. I've tried to purposely update the driver while the old driver still installed. It gives me green stripes on the display.

Use an advanced uninstaller software, restart, then use driver sweeper as wa1 suggests, restart, then finally install the one you want.

Hope this helps!
m
0
l
October 7, 2010 3:43:09 AM

Try installing KB961894 – VC++ Post 2005 SP1 Redistributable. here is the link

After finishing with it try again with ati 10.9. Hope this will work!:) 
m
0
l
!