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Repair input /output device error on external hard drive

Last response: in Storage
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March 2, 2013 4:47:53 AM

Hello İ have a toshiba 640 GB hard drive. İ copied a folder from my computer to the hard drive but then i wanted to delete this folder the hard drive is "not responding". srry for my english

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a c 79 G Storage
March 2, 2013 7:50:53 PM

I/O device errors are rarely repairable without buying new hardware. Test the drive with manufacturer's diagnostic software. Toshiba do not have any such software but you can use SeaTools for Windows:
Click Downloads here: http://www.seagate.com/support/downloads/seatools/

Choose the Long/Extended test for thorough testing of the drive.
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July 27, 2013 4:26:32 PM

phil22 said:
I/O device errors are rarely repairable without buying new hardware. Test the drive with manufacturer's diagnostic software. Toshiba do not have any such software but you can use SeaTools for Windows:
Click Downloads here: http://www.seagate.com/support/downloads/seatools/

Choose the Long/Extended test for thorough testing of the drive.


Any idea where to take it to get it repaired if the hardware is damaged? or do i just buy a new one. the one i have is a 2TB HD so i dont really want to splash out on a replacement if i can get it fixed
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