I hope this is in the right section. I'm at my wits end on this one. After a fresh install of Windows 7 Ultimate 64-bit, I used windows update to install all the updates available, and then after restarting I install the AMD graphics drivers. Upon rebooting, the system just hangs on the Windows Loading Logo.
What I have done so far:
I have tried the 11.10 and 11.11 drivers, same effect.
I tried just using the driver only and the full catalyst package, both produce the same results.
I have tried installing the drivers supplied by windows, but this process fails with an error code that suggests that I already have drivers in place.
I have used driver sweeper in safe made to get rid of any video drivers before trying to reinstall, but the effect is the same.
After every driver install, I must reboot into safe mood and restore to a previous point to be able to boot back into the full version of windows.
Previous History:
This system was working fine with the 11.10 Catalyst package before reinstalling windows.
Any suggestions, advice, or answers will be very helpful. I sold this system and I am trying to assist the customer via remote assistance and phone, so I will test suggestions as frequently as I can.
Relevant System Specs:
OS: Windows 7 Ultimate x64 w/ SP 1
Processor: Intel Core i7 920
Motherboard: Gigabyte GA-EX58-UD4P
Memory: 12gb OCZ DDR3 1600
Hard Drive: Seagate Barracuda 1.5 TB
Graphics Card: ATI Radeon HD 5970 2gb
PSU: Corsair CMPSU-750TX 750 watt
What I have done so far:
I have tried the 11.10 and 11.11 drivers, same effect.
I tried just using the driver only and the full catalyst package, both produce the same results.
I have tried installing the drivers supplied by windows, but this process fails with an error code that suggests that I already have drivers in place.
I have used driver sweeper in safe made to get rid of any video drivers before trying to reinstall, but the effect is the same.
After every driver install, I must reboot into safe mood and restore to a previous point to be able to boot back into the full version of windows.
Previous History:
This system was working fine with the 11.10 Catalyst package before reinstalling windows.
Any suggestions, advice, or answers will be very helpful. I sold this system and I am trying to assist the customer via remote assistance and phone, so I will test suggestions as frequently as I can.
Relevant System Specs:
OS: Windows 7 Ultimate x64 w/ SP 1
Processor: Intel Core i7 920
Motherboard: Gigabyte GA-EX58-UD4P
Memory: 12gb OCZ DDR3 1600
Hard Drive: Seagate Barracuda 1.5 TB
Graphics Card: ATI Radeon HD 5970 2gb
PSU: Corsair CMPSU-750TX 750 watt